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Welcome to Student Finance   

Please select the area you require further information on from the list below:

Invoices

Invoices are issued prior to each census date in a semester or trimester and include your fees and charges as well as other important information as outlined below.

The University provides invoices to you online through Access Adelaide. This provides an efficient and effective delivery method that enables you to view and print your invoices as soon as they have been generated.

Students are not provided with a hardcopy of their invoice unless exceptional reasons are provided for requiring this service. If you do not have a computer at home, there are computing suites on each Campus you can use.

Separate invoices are produced for Student Contribution charges (Commonwealth supported students) and tuition charges.

If you make enrolment changes after an invoice is produced subsequent invoices will be provided.

Your invoice includes:

• Your personal details including your name, address, enrolled programs, your student number and whether you have provided your Tax File Number (TFN).
  The TFN is important if you are a Commonwealth supported student or have applied to use FEE-HELP.
• The fees and charges for the current term, or if you are receiving a second invoice for a term the new items not previously included in an invoice. These charges will be based on your enrolment at the time the invoice was produced.
• Due Date by which payment must be made
• Amount Due
• A summary of your account including an opening balance for your account before this invoice and a total payable after this invoice was produced.
  For Commonwealth supported students your Commonwealth supported invoice summary includes only your Student Contribution account.
• A tear off section that you can use to make payment.

You should check the details on your invoice closely and if you have any concerns contact the Student Centre on +61 8 8303 5208, 1800 061 459 (country and interstate callers), or email student.centre@adelaide.edu.au

 Printing and Internet charges will not appear on your invoice. They are managed separately. You can go to www.adelaide.edu.au/student/current/ for more information about these services.

Payment Options

There are a number of ways in which you can pay your invoice.  The University accepts VISA, Mastercard and American Express Credit Cards only.

Postbillpay
We offer Australia Post and the Postbillpay services that they provide as a payment option. This means that you can pay your invoices at any post office. It also means that you can take advantage of paying your account over the phone or Internet, 24 hours a day, 7 days a week, by calling 13 18 16 or visiting postbillpay.com.au. The Billpay Code is 2815. Your Reference number is shown on the front of your invoice.

If you are paying over the counter at a post office you will need to provide a copy of the invoice/s you are paying.

Bpay Bpay allows you to pay your fees by telephone via your bank. Credit card transactions using this method will be treated as "purchase" transactions. If you use Bpay you will be given a receipt number over the phone and the transaction will appear on your bank statement. It is important to make a note of the receipt number and the date on which you made the transaction.

BankSA
You can pay at any branch of BankSA up to and including the due date on your invoice. Credit card transactions will be treated as "cash advance" transactions. The bank will remove the tear-off section of your invoice and stamp the top portion and return to you.

Mail
You can send cheques or money order payments along with the completed tear-off section of your invoice to:

Student Finance
The University of Adelaide, SA 5005

Note: If you have outstanding fees your payment may be allocated to these first. You can check your account online through Access Adelaide to confirm how your payment has been allocated.

Payment Priorities

The University will allocate payments to any overdue charges before applying payments to current charges.

After all overdue charges are paid; payments will be applied to courses in the order of least expensive to the most expensive. Where courses are of the same value payments will be applied in the order in which you enrolled.

If you are making a partial payment and wish to pay for a particular course you will only be able to do this at the Student Centre. You will need to advise the Student Centre which course(s) you wish to apply your payment to.

Tuition Fees

The university lists all of the 2008 tuition fees and Commonwealth supported contribution charges for each course on our website at: http://www.access.adelaide.edu.au/courses/search.asp. You should follow the course finder option to find the course you are interested in and to see the relevant 2008 charges.

The fees quoted should be used as a guide, some variations may occur where rounding is required or where a fee paying student commenced their program prior to 2008.

Refunds

If you believe your account is in credit and would like to request a refund of your fees please complete a Refund Request:

To access the Refund Request form please click here. (pdf 118kB)

Please note the following conditions:

• Refunds for International students will be processed in accordance with the University Refund Policy available at: http://www.adelaide.edu.au/policies/61/?v_type=2
• Minimum amount is $10.00
• Refunds will be issued in Australian dollars

If you believe you are entitled to a Refund of Fees (in Special Circumstances) please click on the following policy: http://www.adelaide.edu.au/policies/683/

Graduations

If you have applied to graduate at the forthcoming graduation ceremonies, you are reminded that you must discharge all of your financial obligations to the University to be eligible to graduate. Please visit the Graduations site for further information on your graduation obligations.

Online Services

My Account
You can check your student account online through Access Adelaide http://access.adelaide.edu.au

Your Access Adelaide account will have the most up to date information based on your current enrolment details and any recent payments.

If you believe your account on Access Adelaide is incorrect please contact the Student Centre on +61 8 8303 5208, 1800 061 459 (country and interstate callers), or email

My Invoice
The University provides invoices for Student Contributions and Tuition Fees, online through Access Adelaide. We believe that this provides an efficient, effective and timely delivery of our invoices.

An email message to your University of Adelaide student email account will advise you when an invoice is available.

To view your invoice online you need to log in to Access Adelaide and:
1. select My Finances
2. select My Invoice

If you have any difficulties with this service please contact the Student Centre on +61 8 8303 5208, 1800 061 459 (country and interstate callers), or email