TECHCOMM 7022 - Creativity and Innovation

North Terrace Campus - Semester 1 - 2014

Individual and group creativity; barriers to creativity and approaches for overcoming these; methods for generating or recognising ideas; alternatives or possibilities to solve commercial or operational problems; turning creativity into innovation that benefits the customer and the business venture; bringing creativity and innovation into the organisation and building an environment to support these activities; creative scenarios for the future for the organisation.

  • General Course Information
    Course Details
    Course Code TECHCOMM 7022
    Course Creativity and Innovation
    Coordinating Unit Entrepreneurship, Commercialisation & Innov Centre
    Term Semester 1
    Level Postgraduate Coursework
    Location/s North Terrace Campus
    Units 3
    Assessment assignments and participation
    Course Staff

    Course Coordinator: Dr Allan O'Connor

    Name: Ed Bernacki, Director of The Idea Factory
     
    Short Bio:
    Ed Bernacki has seen both sides of innovation work. As an employee who generated lots of original ideas, he has seen managers both support new ideas and block them. He went on to develop a full range of new tools, processes and techniques to help people bring a new understanding to creativity and innovation.

    He authored I am an Idea Factory! He is the innovation columnist for several magazines and has spoken at 200 conferences in. His specialty is applying the concepts of innovation to the service sector. He brings an international perspective to this program. He is Canadian and has lived in New Zealand where he earned his MBA.

    Email: ideafactory@hotmail.ca
    Web: http://www.EdBernacki.com
    http://www.WowGreatIdea.com

    Phone: 040 1919 127
    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

    Opening intensive:
    Monday 24th & Tuesday 25th March 2014
    9am-5pm
    Masonic Lodge B02 Seminar Room East

    Closing intensive:
    Monday 28th & Tuesday 29th April 2014
    9am-5pm
    Masonic Lodge B02 Seminar Room East
  • Learning Outcomes
    Course Learning Outcomes
    1 Understand the nature of creativity and innovation
    2 Explore, develop and demonstrate their creativity
    3 Identify ways of eliminating barriers to creativity
    4 Identify ways to turn creativity into insights, ideas, opportunities and action
    5 Understand how to bring creativity and innovation into an organisation
    6 Understand how to manage creativity and innovation in an organisational context
    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Knowledge and understanding of the content and techniques of a chosen discipline at advanced levels that are internationally recognised. 1,2
    The ability to locate, analyse, evaluate and synthesise information from a wide variety of sources in a planned and timely manner. 1,5,6
    An ability to apply effective, creative and innovative solutions, both independently and cooperatively, to current and future problems. 1,2,4
    Skills of a high order in interpersonal understanding, teamwork and communication. 1,3,5
    A commitment to continuous learning and the capacity to maintain intellectual curiosity throughout life. 4
    A commitment to the highest standards of professional endeavour and the ability to take a leadership role in the community. 1,5,6
    An awareness of ethical, social and cultural issues within a global context and their importance in the exercise of professional skills and responsibilities. 1
  • Learning Resources
    Required Resources

    The University’s preferred textbook supplier is Unibooks: http://www.unibooks.com.au/ 

    Text book:
    Goffin, Keith. Mitchell, Rick (2010). Innovation Management; Strategy and implementation using the pentathlon framework, 2nd Ed., Palgrave Macmillian

    While this text focuses mostly on manufacturing product development and innovation, it provides a useful overview of all key issues.

    The authors created on-line resources for students. I suggest you become familiar with this material and pursue topics that interest you. Also, notice the material that will be useful to you in the future. See link to http://www.palgrave.com/business/goffin/ 

    Prior to the course, read these chapters of Innovation Management:

    Pre reading Chapter One – basic introduction to innovation (you can download this from the book’s on-line resources). It includes the numerous definitions of innovation. Notice the Innovation Drivers (figure 1.1). Do you agree with this or is anything missing?
    Pre reading Chapter three – a discussion on innovation in services and manufacturing. Depending on your needs, I may add more elements of innovation in the service sectors. Pay attention to the issue of services and R&D. I wonder if we are noticing the right issues to gauge innovation in services. Can services innovate without R&D – what do they do instead?
    Pre reading Chapter five – a basic introduction to creativity This is a basic overview of creativity – it seems to ignore the need for creative ideas to innovate internal processes.
    Assignment Two Chapter Six – pay attention to concepts that you could use in the future as a manager.
    Assignment Four Review Chapter eight for its discussion on culture. Some of this focuses on very large organizations. Page 275 talks of research by Polaroid Corp. I will share my experiences of working there at the time of this research.
    Assignment Five Review Chapter seven – models for managing innovation This includes a discussion on StarGate and similar models for managing numerous projects
    Final In-Class session Review Chapter four on innovation strategy Read this chapter from a perspective of shaping innovation strategy – what elements are important in the organization you work in or will work in?

    Bernacki, Ed. I am an Idea Factory! The Leaders Guide

    I will give you a copy of my book on the first day of the program. I wrote this book, much like a ‘how to’ guide, to focus on the tactics to create internal idea factories whenever and wherever new ideas are needed. It was based on my observations of how poorly many teams solved problems and created opportunities. I use your understanding of a factory to model the process of creating opportunities to innovate.

    Articles that are required reading
    Instruction for accessing the following articles will be available from the MyUni website:

    Article Assignment number Author(s) Source
    The Definition and Nature of Innovation Ensure you read this before class. Pay attention to the three ‘beliefs’ of innovation. Prepare to discuss on Day One. Pre reading AACSB AACSB International Task Force on Business Schools and Innovation
    Managing Personal Creativity
    “Today, very little attention is given to developing the creative thinking skills of individuals within organizations.”
    Pre reading Jeffrey H. Mauzy Design Management Review Summer 2006
    Vol 17, Issue 3 pp 64-72
    Kirton’s Adaption-Innovation Theory: Managing Cognitive Styles in Times of Diversity and Change
    The purpose of this article is to explore the value of studying cognitive diversity for managing diverse cognitive styles in times of change.
    Two – read for Day Two Stum, Jake Emerging Leadership Journeys, Vol. 2 Iss. 1, 2009, pp. 66-78.
     Managing Risk and Opportunities
    This manual is extremely good for framing the issue of risk of solving problems and new initiatives. I would file this for future reference.
    Three To be supplied. Created by the Management Accountant Group in Canada.
    Creativity and the Role of the Leader Focus on the ideas presented as a ‘manager’s guide to increasing innovation.’ Four  Teresa Amabile, Mukti Khaire Harvard Business Review Oct 2008, Vol. 86 Issue 10, p100-109
    Assessing the work environment for creativity The authors describe ‘KEYS’ as an instrument to assess perceived stimulants and obstacles to creativity in organizations. Pay attention to the factors – a summary is in your Idea Journal – factors that hinder or enhance creativity. Four  Amabile, Contti, Coon, Lazenby, Herron.  Academy of Management Journal October 1, 1996 Vol. 39, No. 5. pp. 1154-1184
     How to kill creativity
    “Creativity is undermined unintentionally every day in work environments that were established... to maximise business imperatives such coordination, productivity and control.”
    Four Teresa Amabile Harvard Business Review Sep/Oct98, Vol. 76 Issue 5, p76-87
    Perspective: The Stage-Gates Idea-to-Launch Process—Update. What’s New, and NexGen Systems
    The article reviews the use of the Stage Gate model for managing new product development in large business. Summarise the issues that you feel are useful for a model for SMEs or service organizations.
    Five Robert G. Cooper Journal of Product Innovation Management 2008; 25: 213–232
    Design Thinking: d.school bootcamp bootleg. Six Ed Bernacki Bright magazine, New Zealand Trade and Enterprise
    Singapore Innovation Score Card
    This is a very interesting innovation audit.
    Four To be supplied

    www.spring.gov.sg
    Creativity and the Role of the Leader
    Focus on the ideas presented as a ‘manager’s guide to increasing innovation.’
    Five Teresa Amabile,
    Mukti Khaire
    Harvard Business Review Oct 2008, Vol. 86 Issue 10, p100-109
    Assessing the work environment for creativity
    The authors describe ‘KEYS’ as an instrument to assess perceived stimulants and obstacles to creativity in organizations. Pay attention to the factors – a summary is in your Idea Journal – factors that hinder or enhance creativity.
    Five Amabile, Contti, Coon, Lazenby, Herron. Academy of Management Journal October 1, 1996
    Vol. 39, No. 5. pp. 1154-1184
    How to kill creativity
    “Creativity is undermined unintentionally every day in work environments that were established... to maximise business imperatives such coordination, productivity and control.”
    Five Teresa Amabile Harvard Business Review Sep/Oct98, Vol. 76 Issue 5, p76-87
    Perspective: The Stage-Gates Idea-to-Launch Process—Update. What’s New, and NexGen Systems
    The article reviews the use of the Stage Gate model for managing new product development in large business. Summarise the issues that you feel are useful for a model for SMEs or service organizations.
    Six Robert G. Cooper Journal of Product Innovation Management 2008; 25: 213–232
    Design Thinking: d.school bootcamp bootleg. Six Stanford University Design School. Review the whole document. Bring a digital version to class if possible.
    Big ACME Toy Company This is an innovation simulation that will require you to use a creativity tool – idea boxes. Become familiar with the tool. Preparation for final session on Day 4 Ed Bernacki Tool for simulation – study these as you will use them in practice
    Recommended Resources

    Ed Bernacki has also published over 250 management articles as an innovation columnist and writer for numerous publications in various countries. He will provide a package of articles to supplement your reading. He has also created a series of unique idea journals. You will receive an Idea Factory training idea journal – this is designed as your note book for the course. It includes about 40 editorial pages that replace the typical handouts used in workshops and courses.

    Other books that will be referred during this program:

    De Bono, Edward (2009), Six Thinking Hats, Penguin.

    De Bono developed this simple tool to prompt people to think in different ways. Six Thinking Hats is from a family of tools for parallel thinking, a term de Bono coined that focus on collaboration through creative thinking rather than critical thinking or argument.

    Kirton, MJ (2003) Adaption-Innovation In the Context of Diversity and Change, Routledge, New York (reprinted 2006)

    Managing people would be easy if everyone thought alike. We know that people do not think alike yet many of our management policies implicitly assume they do. Dr Kirton conceived the theory of adaption-innovation to help people collaborate by understanding the differences in the way we solve problems, make decisions and deal with change.

    CREATIVITY

    Grudin, Robert (1990) The Grace of Great Things; creativity and innovation, Houghton Mifflin
    Company Boston.

    This book is hard to find yet worth the effort. Grudin’s insights on creativity and innovation are valuable for understanding creativity in organisations. It is not like management text book; it is part philosophy and part personal journey for a more creative life inside an organisation.

    Schnetzler, Nadja (2005), The Idea Machine. How ideas can be produced industrially, Wiley-VCH, Weinheim.

    This is a very good book. The author runs a Switzerland based company called the BrainStore. This book focuses on the front end of creativity – how we can prompt new thinking to create original ideas.

    Robinson, Alan. Schroder, Dean. (2006) Ideas Are Free: How the Idea Revolution Is Liberating People and Transforming Organisations, Free Press USA

    I spoke at a conference for Ideas American, an association of people involved with staff suggestion box programs (a more formal title is idea management systems). This book resulted from research on 300 organisations that have programs.

    Edward de Bono has written about 70 books on creative thinking. Aside from Six Thinking Hats, you could also refer to these:

    De Bono, Edward (1990) PO: Beyond Yes and No: Intl Center for Creative Thinking

    This is one his most interesting book. De Bono conceived the term PO as a tool to prompt or provoke new thinking. It is can be a valuable tool for your tool kit of techniques to prompt your thinking in new directions.

    De Bono, Edward (1970) Lateral Thinking, New York: Harper & Row, 1970

    Vertical thinking is digging the same hole deeper; lateral thinking is digging someplace else. Junior is bothering his aunt who is knitting a sweater. He feels constricted by the playpen and howls. Solution: put the aunt in the playpen where she can knit undisturbed while junior romps outside. Several sets of exercises are included.
    Michalko, Michael (2001) Cracking Creativity, Ten Speed Press

    Michael Michalko has made a career from writing about the practical side of creativity. This book is of many techniques that you can use to generate new ideas. We will use at least one of the tools he outlines in this book. He has several excellent books of tools.

    Csikszentmihalyi, Mihaly (1990) FLOW: The Psychology of Optimal Experience, Harper & Row, 1990

    FLOW is a state of intense absorption where the distinction between you and the work you are doing practically disappears. Time appears distorted with hours feeling like minutes. Peak performers achieve this state regularly and it has been extensively studied in champion athletes and sports figures as well as performers in the arts.

    Design Thinking and Service Design

    An interest source of information on design is Better By Design, a government consulting service that works with businesses in New Zealand which are deemed to have strong potential for export growth. See www.BetterbyDesign.org.nz There is also a group dedicated to service design on LinkedIn which leads to many resources.

    Liedtka, Jeanne and Ogilvie, Tim. (2011) Designing For Growth, a design thinking tool kit for managers: Columbia Business School Publishing

    There is much written lately about design thinking. Many of the new publications come from US authors. I think the US is catching up to the focus on design that is well established in Europe and some parts of Asia. This is a good book as it shows you how to apply the tools to design more innovative solutions.

    Norman, Donald. (2005) Emotional Design: Why We Love (or Hate) Everyday Things: Basic Books

    The book’s promotional blurb asks, “Did you ever wonder why cheap wine tastes better in fancy glasses? Why sales of Macintosh computers soared when Apple introduced the colorful iMac? New research on emotion and cognition has shown that attractive things really do work better.” Norman suggests that humans react to design on three levels: visceral (first appearance), behavioral (how the item performs) and reflective (what they remember or tell others about the experience).

    Library Resources

    The University of Adelaide’s Barr Smith Library provides a range of learning resources including texts, journals, periodicals, magazines, and access to online databases and information services. It also offers a virtual library which is accessible via the University’s website. The University Library web page is: http://www.adelaide.edu.au/library/ 

    From this link, you are able to access the Library's electronic resources.

    Online Learning
    MyUni is the University of Adelaide's online learning environment. It is used to support traditional face-to-face lectures, tutorials and workshops at the University. MyUni provides access to various features including announcements, course materials, discussion boards and assessments for each online course of study (see: https://myuni.adelaide.edu.au)
  • Learning & Teaching Activities
    Learning & Teaching Modes

    This course is offered in blended learning mode with the face-to-face component offered as intensives.

    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    As a guide, a 3 unit course comprises a total of 156 hours work (this includes face-to-face contact, any online components, and self-directed study).

    Learning Activities Summary

    This is a draft schedule and session dates are a guide only. The timetable may be changed during the course delivery if necessary.

    For detail of all readings prior to intensives and for assignments, please see list in section 3.1 above.

    Intensive Date Content Readings/Activities
    Pre reading before opening intensive Readings:
    • The Definition and Nature of Innovation
    • Managing Personal Creativity, Mauzy
    1 24/03/2014 Creativity Introductions and Overview
    Definitions, clichés and jargon
    Introduction to Skills Tool Kit
    2 25/03/2014 Creativity Cognitive Diversity
    What makes innovative organisations innovative? (Part 1)
    Shaping a culture open to ideas
    Pre reading before closing intensive Readings:
    Amabile, Khaire (2008) HBR
    Amabile (1996)
    Amabile (1998) HBR
    3 28/04/2014 Innovation Welcome back
    The Complex issues of innovation in organisations
    Tangible Innovation
    What makes innovative organisations innovative? (Part 2)
    4 29/04/2014 Product development and Innovation Innovation Management
    Innovation Strategy
    Taking Innovation into your organisation

     

    Specific Course Requirements

    Monday 18 & Tuesday 19 March: Opening Intensive
    Topics include: course introduction, the nature of creativity, overcoming barriers to creativity, individual and group creativity, the creative environment, creative thinking process and creating a future. We will also start the discussion on innovation. The approach will include lectures, in-class discussions, and exercises.

    Monday 24 & Tuesday 25 March: Opening Intensive

    Topics include: course introduction, the nature of creativity, overcoming barriers to creativity, individual and group creativity, the creative environment, creative thinking process and creating a future. We will also start the discussion on innovation. The approach will include lectures, in-class discussions, and exercises. The text book is needed and useful. Bring this to class. We will use some of its case studies.

    Required Reading

    1. Innovation Management – Chapters One, Three and Five
    2. The Definition and Nature of Innovation – prepare for in-class discussions

     

    Week beginning 25 March: Brainstorm like an Idea Factory

    Reading Requirements for all participaints

     

    Read the Part One of I am an Idea Factory! I want you to understand the basic issues of brainstorming and collaborating to create new opportunties. It is also useful in your team meetings at university.

     

    Week beginning 31 March:  Do all people think alike?

    Review the Yellow booklet you will receive. It is important to use your personal experiences in the first assessment. The objective is to understand Kirton Adaption Innovation theory and how it can be used in a practical way.

                Required Reading

    1. Yellow KAI booklet – you will receive this in class
    2. Kirton’s Adaption-Innovation Theory: Managing Cognitive Styles in Times of Diversity and Change Jake Stum, Regent University

     

    Week beginning 7 April: focus on the assignments and required reading

     

    Building your skills to judge ideas

    Resources

    1. Innovation Management: Chapter Six – pay attention to concepts that you could use in the future as a manager.
    2. Skill three handouts – Judging your ideas. Pay attention to the three types of questions you must be able to answer when you judge ideas.

    Understanding and debunking risk

    Resources

    1. Management Accountant Group: Managing Risk and Opportunities – I would keep this document for future reference.  
    2. Ed Bernacki article on Looking into the Shadows. This is a management article that focused on one aspect of the paper mentioned above.
    3.  

    Creating the motive for ideas and innovation

    Resources

    1. Innovation Management: Chapter Eight
    2. See the pages from your Idea Factory navigator journal on factors that hinder and enhance a culture of creativity.
    3. Creativity and the Role of the Leader: Teresa Amabile and Mukti Khaire Harvard Business Review October 2008
    4. Assessing the work environment for creativity: Teresa Amabile, Academy of Management Journal October 1, 1996
    5. How to Kill Creativity: Teresa Amabile, Harvard Business Review Sept Oct 1998

     

    Stage Gate – product development process

    Resources

    1. Innovation Management: review the chapters on product development that you feel are useful.
    2. The Stage-Gates Idea-to-Launch Process—Update, What’s New, and NexGen Systems. Robert G. Cooper

    Week beginning 25 March: Do all people think alike?
    Reading Requirements for all participaints

    1. Read the Part One of I am an Idea Factory! I deliberately wrote the book to be an easy read. I want you to understand the basic issues of innovation in the SME world and how you can set up idea factories on the job or any other organisation.

    Week beginning 8 April: Building your skills to judge ideas
    Read “Creativity is not enough” by Theodore Levitt.
    2. This 1963 article was reprinted in 2002. I want to have an on line discussion about some of the assumptions and comments Levitt makes. When he you talks of the ‘creative types’ put his comments in context with the work on cognitive diversity. What do you find insightful, useful or just stupid about this piece. I also noticed that Levitt used the same terms I conceived, innovationalist.

    Week beginning 15 April: Understanding and debunking risk
    Other Reading
    1. Ed Bernacki article: Cash Flows and Idea Flows – I use your knowledge of cash flow planning to create a model for idea flow planning.

    Week beginning 22 April: Demonstrating value and shaping future strategy
    Other reading
    1. If do you not do this assignment, I still want you to review the Singapore Innovation Audit to understand the key issues that its reviews.

    Week beginning 29 April: Creating the motive for ideas and innovation
    I want everyone to read the articles related to assignment 5.

    Resources
    1. Innovation Management: Chapter Eight
    2. See the pages from your Idea Factory navigator journal on factors that hinder and enhance a culture of creativity. These factors are part of an assessment called KEYS that Amabile helped to create. I have used this with a group in the USA to study these issues.

    Articles – these articles cover a decade of thinking on the issue of climate:
    1. Creativity and the Role of the Leader: Teresa Amabile and Mukti Khaire Harvard Business Review October 2008
    2. Assessing the work environment for creativity: Teresa Amabile, Academy of Management Journal October 1, 1996
    3. How to Kill Creativity: Teresa Amabile, Harvard Business Review Sept Oct 1998

    Week beginning 13 May: Other reading to prepare for the second in-class sessions
    1. I am an Idea Factory! Part Three – pay attention to the chapter on “Its not working well” and the development of a basic innovation strategy. I would like to get your comments on these ideas using on line blog.
    2. Preparation for the Big ACME Toy Company – during this simulation you will use a tool to generate ideas for the exercise. This handout provides instruction for:

    Idea box – this has been used to conceive many new ideas including a case study of a new design for clothes hamper. This was a highly profitable idea.

    3. Adaption-innovation theory and knowledge use in organisations, Michael A. Chilton and James M. Bloodgood, Department of Management, College of Business Administration, Kansas State University (Decision Vol. 48 No. 8, 2010). As people do not think alike, how they select and use information and knowledge will differ. Become familiar with the concepts of tactic and explicit knowledge. Notice the type of knowledge you tend to prefer and use. Also pay attention to how we can bias our decisions when we do not notice how our style of thinking impacts our preference for knowledge.

    Monday 27 & Tuesday 28 May: Closing Intensive
    We meet again in person. Topics include the nature of innovation, why innovation is important, different kinds of innovation, innovation and the marketplace, and developing innovative capability.

    We will also do the Big ACME Toy Company innovation simulation.

    There is some time to address any specific questions or issues you may have. You can also use participants in the program to help solve a problem. If you have some ideas, please email these to ideafactory@hotmail.ca 

  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary

    An overview of the course assessment appears in the following Table. Details appear in the following section:

    Assessment No.Form of Assessment/Collaborative TaskLength (in word count)WeightingDue Date                      Outcomes being assessed
    1 Assignment One 800 words 5% Friday March 28 1, 4, 5
    2 Assignment Two
    Do all People think alike?
    800 words 15% Monday April 7 1,4,5
    3-6 Weekly Assignments (pick 2 of 4 remaining assignments to complete)
    One due each week.

    3. Building your skills to judge ideas

    4. Creating the motive for ideas and innovation

    5. Stage Gate – product development process

    6. Design Thinking: May 7
    800 words 30%  One due each week:

    April 14
    April 21


    Only: #6 is due May 7
    1, 4, 5
    7 Big ACME Toy Company (Peer review). In-class innovation simulation. 10% Tuesday April 29 4, 5, 6
    8 Final report
    Leading Innovation in an Organisation – where do we start?
    3000-4000 words 40% Friday May 30 3, 5, 6
    9 Bonus marks:
    Organize an idea factory with a team to solve a challenge or create an opportunity
    800 words 5% Friday May 23 5
    Total 100%
    Assessment Related Requirements

    Students must complete all course assessment requirements and must attend lectures to be eligible to pass the course.

    Course results are subject to moderation by the ECIC Board of Examiners

    Assessment Detail

     Overview for Assessment 2-6
    The world of journalism is based on 800-word assignments as this is the length of a one page article. I have written well over 200 such articles. I want assignments to be short and insightful. I want you to show me that you understand the issues that are the nature of the assessment.

    Strategies for maximizing your marks.

    1. Please read the assignment carefully. Answer the assignment. If I ask your to comments on three questions, ensure your answer these questions. You can be as creative as your in doing do. When you finish your 800-word essay, review the assignment to ensure that you answer the issues involved with each assessment. If you do not answer the assignment, I will reduce your mark or return the paper.

    2. Read the papers and references. I want to see evidence that you have read these papers. You can refer to your research once you have demonstrated that you have read the papers.

    3. Review your grammar and spelling. This is a Master’s level course. Your writing must be clear and free of mistakes. If English is not your first language, work with someone who are help you correct any obvious mistakes.


    When you draft your weekly assignments consider the level of analysis and insight:
    · Level one – reading to summarize a document (i.e. the key points of this article are…..)
    · Level two – reading to apply the insights (i.e. there are four points we can apply…)
    · Level three – reading for more strategic and philosophical implications (i.e. with this strategy the implications for staff include….)

    I am not interested in Level One style reports. Do not submit a report that summarizes an article. I am looking for Level two and Level three application and analysis.

    Assignments tend to fall into one of two types of reports:

    1. Summarize the main themes of the articles or documents – focus on making this practical and useful. Show how you can use the main ideas in the future. When possible, how can the main ideas be turned into a tool that can prompt new thinking / ideas about the concept on the job. This could be to summarize the core ideas or recommendations which you could then use to brain storm new solutions or solve a problem.

    2. Case study – this is a summary of your observations or experience with the content. You can refer to: current situation or your observations, the change you see, proposed or used, the process, the results, and the lessons learned in the process.

    Requirements for marks – requirements for your learning
    You are required to do assignment one, two and select two other weekly assignments for grading. This does not mean you ignore the others. I fully expect you to do the readings and consider the issues. This course is far too short to cover the key themes on innovation and creativity.
    You have one week to complete the assignments (with the exception of the first).

    Assessment 1: Brainstorming like an Idea Factory
    Exploring cognitive style and adaption-innovation theory in the real world
    Weighting: 5%
    Due Dates: Friday March 28
    Submission Details: Online through MyUni

    Task:
    Brainstorming like an Idea Factory
    A crucial element for personal and team creativity is the ability to collaborate to brain storm effective. This is a short assignment of about 250 words – one page.

    Articles or resources
    1. Idea Factory journal – you will receive this journal on Day One.
    2. I am an idea Factory! – you will receive this book during Day One.

    Your challenge for assignment one
    You plan a brain storm or idea factory to work on a problem you are facing or an opportunity you want to create. Use your knowledge from Day One and Day Two to design this session. Use the idea factory three steps to describe the session.

    1. Raw materials: A successful idea factory requires quality raw materials. The key ingredient is a well defined Challenge or Problem Statement. Step one is to pick a problem or challenge that you find interesting and write it out. Use the book for guidance.
    2. Inside the factory: All factories have an effective process to manufacture something of value. How will you prompt people to engage with your problem? You may use a tool like Six Thinking Hats or something from Part 2 of I am an Idea Factor.
    3. Shipping a result: Every factory must ship a result to deliver value. What type of ‘result’ should your idea factory create? It could be a strategy, service concepts, a list of product ideas, or an action plan. This must match the design of your Challenge Statement.

    The assignment is designed to be short. The objective is to show me that you can design a brain storm or idea factory session.
    1. Raw Materials – included your Problem Statement in 3 or 4 sentences. You can add some extra points if useful. You can comment on cognitive diversity – what type of thinking styles would help you solve this challenge?
    2. Inside the Idea Factory – this can be couple of sentences about the process you will follow.
    3. The result – this can be a sentence that describes the type of result your idea factory should create.

    Scope:
    This assignment will assess your understanding of how to design a basic brain storm session. This can be useful for your student projects and once your enter organisational life. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    250 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5


    Assessment 2: Do all people think alike?
    Exploring cognitive style and adaption-innovation theory in the real world
    Weighting: 15%
    Due Dates: Monday March 31
    Submission Details: Online through MyUni

    Task:
    Do all people think alike?
    Exploring cognitive style and adaption-innovation theory in the real world

    NOTE All students will be given access to an on line assessment that must be complete prior to the course.

    Articles or resources
    3. KAI Yellow booklet provided with your assessment
    1. Stum, Jake (2009) Kirton’s Adaption-Innovation Theory: Managing Cognitive Styles in Times of Diversity and Change, Emerging Leadership Journeys, Vol. 2 Issue. 1, 2009, pp. 66-78.

    Other resources that you could use:
    · Kirton, MJ (2003) Adaption-Innovation In the Context of Diversity and Change, Routledge, New York (reprinted 2006)
    · I have published various management articles. www.EdBernacki.com Link to “Do people think alike?”

    Your challenge for assignment one
    Use some of the adaption – innovation theory to make your case.

    Do People Think Alike?
    Working with and managing people would seem easy if all people did think alike. Yet we know people do not think alike. What was most insightful to you about your KAI Assessment and the concept of cognitive thinking style differences. Discuss:
    1. How can your understanding of your assessment and adaption-innovation theory change your approach to your ideas, how you manage your contribution at work, how you work with other people and manage other people?
    2. Did your assessment seem about right or was the assessment a surprise to you?
    3. Do you have an example or case study of where the cognitive diversity was badly managed. This could reflect something that happened to you or it could reflect something you did to someone else.

    Scope:
    This assignment will assess your understanding and application of the course topic. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5
     
     

    Assessment 3: Building your skills to judge ideas
    Weighting: 15%
    Due Dates: April 14, 2013 or April 21, 2013
    Submission Details: Online through MyUni

    Task:
    Judging Ideas: Developing personal skills for innovation
    Books are full of technical tools to evaluate ROI on new ideas yet this ignores the many judgements that will be made before the idea is formally presented.

    Resources
    · Innovation Management: Chapter Six – pay attention to concepts that you could use in the future as a manager.
    · Skill three handouts – Judging your ideas. Pay attention to the three types of questions you must be able to answer when you judge ideas.
    · Ed Bernacki articles on The Theory of It. Ed Bernacki created this tool based on wider pool of eight attributes of IT. Feel free to use other attributes if you find them attributes useful.

    Your challenge for assignment two:
    It is a good idea or a great idea?
    Being able to judge ideas is a key skill for innovation. Use this assignment to create a personal model that you can use to judge your ideas. Create a model (or models with different criteria) that you feel will be useful. It can be as structured or non structured as you feel useful. You can use the handouts and the textbooks to develop your model.
    It should be able to help you make these judgements. Provide a brief overview of a model or way to judge ideas in these situations. It can be one model or three:
    1. How to judge an idea to decide if it is acceptable or not – is the idea worth moving into action? Yes or No.
    2. How to judge an idea to find its weaknesses (and make it stronger) – what is weak about this idea?
    3. How to judge between ideas – you must pick one idea from a series of ideas yet which one?

    Scope:
    This assignment will assess your understanding and application of Skill Three: Judging ideas. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5
     
     
     
     
    Assessment 4: Creating the motive for ideas and innovation
    Weighting: 15%
    Due Dates: April 14, 2013 or April 21, 2013
    Submission Details: Online through MyUni

    Task:
    Organisational culture:
    There is much talk about the need for a culture for innovation. The key reason is create the motive for people to want to be innovative.

    Resources
    · Innovation Management: Chapter Eight
    · See the pages from your Idea Factory navigator journal on factors that hinder and enhance a culture of creativity.

    Articles – these articles cover a decade of thinking on the issue of climate:
    · Creativity and the Role of the Leader: Teresa Amabile and Mukti Khaire Harvard Business Review October 2008
    · How To Kill Creativity: Teresa Amabile, Harvard Business Review Septemberr 1998

    Your challenge for assignment five:
    The culture of an organisation that is open to ideas and innovation is a key to success. How people interpret a culture is highly personal. Keeping in mind the work of cognitive diversity; what are your recommendations for making an organisation more innovative?
    1. What should the leaders do and say?
    2. What should managers do and say?
    3. Any recommendations for departments like HR?
    This can apply directly to your organisation or think like a consultant to make recommendations to an executive team. What strategies would you use?
    What are some of the tactics or action that will be needed to achieve each strategy.

    Scope:
    This assignment will assess your understanding and application of the course topic. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5
     
      

    Assessment 5: Stage Gate – product development process
    Weighting: 15%
    Due Dates: April 14, 2013 or April 21, 2013
    Submission Details: Online through MyUni

    Task:
    New product development
    Robert Cooper conceived the model of Stage Gate which is now practically the industry standard. I recommend this assignment for those interested in product and technology development.

    Resources
    · Innovation Management: review the chapters on product development that you feel are useful.
    · The Stage-Gates Idea-to-Launch Process—Update, What’s New, and NexGen Systems. Robert G. Cooper
    · You can also review Robert Cooper’s book, Winning at New Products: Creating Value Through Innovation. There is much written on Stage Gate on the web.

    Your Challenge for this assignment six:
    Consulting Recommendations for a CEO: Managing the Innovation Process
    Summarize how you could use a Stage Gate approach as a model for new product or service development as if you are making recommendations to a company that you are consulting to or to the Executive Team within your own organisation.
    1. Assume the organisation needs to luanch a range of new projects over the next few years.
    2. How can you model the Stagegate approach to create a strategy for your organisation?
    3. What are some of the key factors that must be well managed?
    (You can include an extra page for a chart or flow chart if you feel it would be useful).

    Scope:
    This assignment will assess your understanding and application of the course topic. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5
     
     

    Assessment 6: Design Thinking
    Weighting: 15%
    Due Dates: May 7 2014
    Submission Details: Online through MyUni

    Task:
    Building your toolkit for Design Thinking:
    There are many ways to solve the challenges we face.
    Design thinking is a problem solving approach that focuses on people.

    Resources
    · The Design Thinking document from Stanford University Design School. “d.school bootcamp bootleg.
    · Business design thinking – www.BetterByDesign.org.nz

    Your challenge for assignment seven:
    Innovations often start with solutions to difficult challenges.
    As a human-centered designer you need to understand the people for whom you are designing. As an advisor to the university, you are asked to solve a difficult problem using design thinking.
    The problem – some university students feel unsafe being on campus for various reasons. How can the university use Design Thinking to look for solutions to solve this problem?
    This assignment has three elements
    1. Summarize the steps in the design thinking process that you feel are relevant to solving this problem.
    2. Use the document to suggest a ‘method’ or tool, process or approach at each step as appropriate.
    3. Suggest who would want to involve or engage of solving this problem?
    This assignment is a plan for design thinking ‘idea factory’ you could faciliatate with a group of people. You do not have to solve the problem. This is about the process you would use to explore and solve the problem.

    Scope:
    This assignment will assess your understanding and application of the course topic. The intent of this paper is not to summarize the content but to show your understanding, use or insight to apply the academic and management research.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 1, 4, 5




    Assessment 7: Big ACME Toy Company simulation
    Weighting: 10%
    Due Dates: In class – April 29
    Submission Details: Presentation in class

    Task: BIG ACME Toy Company is in trouble. For seventy years BIG ACME licensed some of the most popular toys from designers around the world. It manufactured these for sale locally.

    Executives have decided to shift strategies: from copying toy designs to creating its own. ‘Design locally – Make locally – Sell Globally’ is now the strategy. It has formed CreataToy Design Teams to conceptualise new toy ideas based on insights and starter ideas from the Board. You will be part of a team to use the Big ACME Toy Company simulation.

    Scope:
    The purpose of this exercise is to demonstrate your use of the tools and perspectives learned during the program. This simulation is very common in the real world of new product and service conceptualization. It is a format that you will be able to use in the future.

    Length and Presentation:
    Five to eight minute presentation – you can create mock ups, posters, or use PowerPoint to help with your presentation. Other participants will have 2-3 minutes to ask questions.

    Criteria by which your assessment will be marked:
    Your group will present your toy concept and marketing strategy to others in the class who represent the Board of Directors. They will assess your concept and strategy for its business potential. Their assessments will be combined into a mark. You will be given instruction to use the learning from the program to help with the assessments.

    Learning objectives with this assessment (refer to section 2.1): 4, 5, 6

    Assessment 8: Leading Innovation in an Organisation – where do we start?
    Weighting: 40%
    Due Dates: Monday June 2, 2014
    Submission Details: Online through MyUni

    Task:
    You have been hired to help an organisation become more innovative.
    You are given several weeks to draft an overall innovation strategy for the organisation.
    You can use your organisation, create an imaginary organisation or pick a company you know well. (I suggest you do not use a global business like 3M or Apple. Use a Medium sized business that could realistically use your recommendations.)

    Your report should include these sections (use page requirements as guidelines):
    1. Create a one page briefing for executives – what they need to know to better understand how to harness the creativity of staff to foster more innovative solutions and innovations.
    2. Create a one page overview of your overall objectives, philosophy or approach – include;
    · how you will focus on new product / service innovation, and
    · how you will shape a culture open to new ideas.
    3. Create a two page plan of the key strategies and tactics you would recommend and summarize the key measures and financial or cost elements of the program. Write this section like an executive summary (recognizing that the final plan would be longer). Link your tactics to the strategies you recommend. You can base some of your recommendations on your previous assignments. I strongly suggest you use some of your assignments for your strategy.
    4. Conclusion: Create one page on your rationale: why you selected a particular philosophy, the approaches and objectives, and how you arrived at these outputs. You should show the connection and application of the theory and techniques learned through the course.

    Scope:
    This assignment will assess your understanding of the course topics presented over the four days of teaching and required reading and your ability to distil the concepts to shape recommendations and strategies.

    Length and Presentation:
    3000-4000 words

    Criteria by which your assessment will be marked:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Delivering the required topics / themes as outlined in this document. · Insight that is demonstrated in using the content to shape ideas, strategies or tactices.

    Learning objectives with this assessment (refer to section 2.1): 3, 5, 6




    Assessment 9: Opportunity for bonus mark – 5 marks
    Weighting: 5%
    Due Dates: May 27, 2013
    Submission Details: Online through MyUni

    Task:
    I am an Idea Factory
    Organise an idea factory ‘brain storm’ to achieve a result.

    This bonus assignment is a practical demonstration of your skills in action.
    Do not submit a paper unless you actually host an idea factory brainstorm session of at least 90 minutes. If you organise a session, the mark will likely be 5.

    Design an ‘idea factory’ brain storm session for your organisation (or a team) to solve a problem or create a new initiative. Pay attention to the challenge that you draft to focus the thinking during this session. Use the ideas from my book to do this. This can be a session that you designed for Assignment One.

    Provide a case study of the process and the results. Include the Challenge Statement and a summary of the participants you involved (I do not want names of people, rather why you asked these people to participate). Include some recommendations on what you improve or change for your next idea factory.
    You can address two types of problems we have whenever we engage others:
    § The ‘A’ problem – the specific challenge you need to solve.
    § The ‘B’ problem – how you engage others in the process to maximize their contribution toward solving the ‘A’ problem (and minimizing the conflict or tensions that often arise when collaborating).

    Reading
    1. Review Part One of I am an Idea Factory! Chapters 2 – 5.
    2. Review the Idea Factory idea journal section on the idea factory model.

    Scope:
    This exercise is about practicing the skills of innovative thinking, process design and collaboration. Here is an opportunity for you to practice these skills.

    Length and Presentation:
    800 words, spaced 1.5 lines to clarity

    Criteria by which your assessment will be marked:
    The report should summarize your idea factory in context with the theory and models we discussed during the course. Also, the report must follow these criteria:
    · Delivered on time.
    · Clarity of the writing.
    · Understanding of the topic.
    · Insight that is demonstrated in using the content to shape ideas, strategies or tactics.

    Learning objectives with this assessment (refer to section 2.1): 5

    Submission

    No information currently available.

    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

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