MANAGEMT 7115NA - Systems Thinking for Management

Ngee Ann Academy - Quadmester 2 - 2021

Many of today's complex challenges cannot be tackled with the narrowly-focused, unconnected thinking of the past. Managers must make decisions and take action in complex environments in which finance, economics, markets, people and nature are interconnected and interdependent. In addition, this `messy? interconnectedness blurs the boundaries between organisations, communities and fields of expertise ? nothing is neat and tidy. This course will introduce you to the world of systems and systems thinking. We will consider the merits of looking at wholes, rather than unconnected parts, and we will explore ways in which managers can make use of the nature of systems, even in complex, unpredictable environments, to influence outcomes in a more profound way than can be achieved with `linear? or `mechanistic? thinking

  • General Course Information
    Course Details
    Course Code MANAGEMT 7115NA
    Course Systems Thinking for Management
    Coordinating Unit Management
    Term Quadmester 2
    Level Postgraduate Coursework
    Location/s Ngee Ann Academy
    Units 3
    Course Staff

    Course Coordinator: Mr David Pender


    Alex Gorod is the Founder and Managing Member of Systemic Net LLC, and a Partner at Social Media Risk LLC in New York.

    Alex is an Adjunct Associate Professor at Zicklin School of Business, City University of New York and the University of Adelaide. He is a recipient of the Fabrycky-Blanchard Award for Excellence in Systems Engineering Research, and the Robert Crooks Stanley Doctoral Fellowship in Engineering Management. His research has appeared in the International Journal of Project Management, IEEE Aerospace and Electronic Systems Magazine, IEEE Systems Journal, IEEE Transactions on Systems, Man, and Cybernetics, Transportation Research Record, and Entrepreneurship Research Journal, among others.

    Alex holds a PhD in Engineering Management from Stevens Institute of Technology.



    Dr. Alex Gorod

    Email: alex.gorod@adelaide.edu.au

    Skype: alex_gorod
    Course Timetable

    The full timetable of all activities for this course can be accessed from Course Planner.

  • Learning Outcomes
    Course Learning Outcomes


    On successful completion of this course students will be able to:

    1.      Apply concepts of systems thinking and complexity to real life management challenges.

    2.      Identify underlying root causes rather than the symptoms of a problem;

    3.      Analyse positive and negative systems feedback and explain the role of feedback in system dynamics;

    4.      Identify and explain the operation of systems archetypes;

    5.      Explain the characteristics and behaviour of complex, adaptive systems, and the implications for the role of management; and

    6.      Explain the nature and role of leverage points for systemic interventions.

    University Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    University Graduate Attribute Course Learning Outcome(s)
    Deep discipline knowledge
    • informed and infused by cutting edge research, scaffolded throughout their program of studies
    • acquired from personal interaction with research active educators, from year 1
    • accredited or validated against national or international standards (for relevant programs)
    1-6
    Critical thinking and problem solving
    • steeped in research methods and rigor
    • based on empirical evidence and the scientific approach to knowledge development
    • demonstrated through appropriate and relevant assessment
    1,2,5
    Teamwork and communication skills
    • developed from, with, and via the SGDE
    • honed through assessment and practice throughout the program of studies
    • encouraged and valued in all aspects of learning
    1-6
    Career and leadership readiness
    • technology savvy
    • professional and, where relevant, fully accredited
    • forward thinking and well informed
    • tested and validated by work based experiences
    1,5
    Intercultural and ethical competency
    • adept at operating in other cultures
    • comfortable with different nationalities and social contexts
    • able to determine and contribute to desirable social outcomes
    • demonstrated by study abroad or with an understanding of indigenous knowledges
    1-6
    Self-awareness and emotional intelligence
    • a capacity for self-reflection and a willingness to engage in self-appraisal
    • open to objective and constructive feedback from supervisors and peers
    • able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
    1-6
  • Learning Resources
    Recommended Resources

    1. “Case Studies in System of Systems, Enterprises, and Complex Systems Engineering” editors Gorod, A., B. White, V. Ireland, J. Gandhi, and B. Sauser. New York, NY: CRC Press, Taylor & Francis. 2014 ISBN: 978-1-4665-0239-0



    2. "Systems Thinking, Systems Practice: Includes a 30-Year Retrospective" Peter Checkland, John Wiley & Sons, 1999 ISBN: 978-0-471-98606-5



    3. "Thinking in Systems: A Primer" Donella H. Meadows, Green Publishing, 2008, ISBN: 978-1603580557



    4. "The Fifth Discipline: The Art & Practice of The Learning Organization" Peter M. Senge, Random House, 2006, ISBN: 0-385-51725-4



    5. "Systems Thinking: Coping with 21st Century Problems" John Boardman and Brian Sauser, CRC Press, 2008, ISBN: 978-1-4200-5491-0



    6. "Systemic Thinking: Building Maps for Worlds of Systems" John Boardman and Brian Sauser, John Wiley & Sons, 2013 ISBN: 978-1-118-37646-1


    Additional readings that are relevant to each lecture/session will be provided before classes and/or posted on MyUni.
    Online Learning
    MyUni is the University of Adelaide’s online learning environment. It is used to support traditional face-to-face lectures, tutorials and workshops at the University. MyUni provides access to various features including announcements, course materials, discussion boards and assessments for each course of study (see: https://myuni.adelaide.edu.au).
  • Learning & Teaching Activities
    Learning & Teaching Modes

    No information currently available.

    Workload

    No information currently available.

    Learning Activities Summary

    No information currently available.

  • Assessment

    The University's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary

    No information currently available.

    Assessment Detail

    No information currently available.

    Submission

    No information currently available.

    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through Access Adelaide.

  • Student Feedback

    The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.

    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

  • Student Support
  • Policies & Guidelines
  • Fraud Awareness

    Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.

The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.