COMMERCE 4100 - Qualitative Methods (H)
North Terrace Campus - Semester 1 - 2018
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General Course Information
Course Details
Course Code COMMERCE 4100 Course Qualitative Methods (H) Coordinating Unit Adelaide Business School Term Semester 1 Level Undergraduate Location/s North Terrace Campus Units 3 Contact Up to 36 hours Available for Study Abroad and Exchange N Assessment Exam/assignments/tests/tutorial work as prescribed at first lecture Course Staff
Course Coordinator: Dr Cate Jerram
Dr Cate Jerram
Email cate.jerram@adelaide.edu.au
Work Phone 088313 4757
Office Location 09.03 Nexus 10
Office Hours: Flexible about time, but email for appointments.
Personal Link http://www.adelaide.edu.au/directory/cate.jerram
Course Timetable
The full timetable of all activities for this course can be accessed from Course Planner.
This course meets on irregular fortnights (avoiding public holidays)
for two x 3 hour seminars on Mondays from 09:00am – 12:00pm then 01:00pm – 04:00pm. in Nexus10, Room 217 (Computer Suite, level 2).
Important – there will sometimes be a change of venue, so always check the course website (MyUni) and announcements, in case you need to go somewhere else.
NOTE 1: there is an expectation that members of the Qualitative Methods course will participate actively in the online components of the course, and that MyUni will be accessed (asynchronously) at least 2-3 times per week, in addition to physical attendance at class.
NOTE 2: It is a Business School requirement that all Research Candidates and MBR Students participate in several research seminars each semester. These are mainly scheduled for either regular days of the week in some schools and a distributed timetable for both guest speaker and brown bag seminars in other schools - please be responsible to find out the details you need for your discipline in your school. Please carefully read emails that are sent to you about these seminars, and attend those that are in your discipline or otherwise relevant to you. When the University of Adelaide Business School research seminars are less appropriate to a student’s discipline and/or research topic, it is acceptable to attend more relevant research seminars presented in other schools/disciplines/faculties or at UniSA or Flinders. It is recommended that the candidate negotiate such alternative seminar attendances with their supervisor.
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Learning Outcomes
Course Learning Outcomes
By the end of this course students should be able to:
1. Design a research approach that appropriately and ethically addresses a research objective within a consistent conceptual framework, incorporating a coherent and suitable set of methods for design, data gathering and data analysis.
2. Understand how question design relates to survey, focus group and interview question creation; design and evaluate questions for semi-structured interviews and focus groups; then conduct (and record / transcribe) interviews and focus groups in a professional and ethical manner.
3. Select and use appropriate techniques, methods and tools for management of rich and complex research data and information; apply different methods and orders of analysis to rich, complex, qualitative data; and realistically evaluate the results.
4. Use appropriate sophisticated software (Nvivo11 Pro) to support data management and facilitate data analysis.
5. Present the results of qualitative research in a professional academic manner in both oral and written formats.University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
1 - 5 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
1 - 5 Teamwork and communication skills
- developed from, with, and via the SGDE
- honed through assessment and practice throughout the program of studies
- encouraged and valued in all aspects of learning
1 - 5 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
4, 5 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
1 - 3 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
1 - 5 -
Learning Resources
Required Resources
Required Resources
[1] (absolutely required)
Symon, Gillian & Cassell, Catherine. 2012. Qualitative Organizational Research: Core Methods and Current Challenges. SAGE Publications Ltd
• eBook ISBN 13:9781446258279
• Print ISBN 13:9780857024114
[2] (very strongly recommended - highly desirable)
Cassell, Catherine & Symon, Gillian (Eds). 2004. Essential Guide to Qualitative Methods in Organizational Research [Paperback]
- Pub ISBN-10: 0761948880
ISBN-13: 978-0761948889Recommended Resources
Recommended Resources
**strongly recommended**
** King, Nigel & Horrocks, Christine (2010) Interviews in Qualitative Research. Sage, London.**
** Gill, J & Johnson, P. (2010) Research Methods for Managers 4th Ed. Sage: London. **
** Neuman, W. Lawrence (2010) Social Research Methods: Qualitative & Quantitative Approaches (7th Ed) Allyn & Bacon (6th ed 2005)**
Depending upon personal preferences and methodological inclinations:
- Checkland, Peter & Holwell, Sue. 1997 Information, Systems and Information Systems: Making Sense of the Field. Wiley.
- Cresswell, John W. (2007) Qualitative Inquiry & Research Design: choosing among five approaches. 2nd ed. Sage: London.
- Crotty, M (1998) The foundations of social research: meaning and perspective in the research process. Sage: London.
- Eriksson, Paivi: & Kovalainen, Anne (2008) Qualitative Methods in Business Research. Sage: London.
- Flick, Uwe (2006) An introduction to qualitative research. 3rd ed. Sage: London.
- Silverman, David (2005) Doing Qualitative Research. 2nd ed. Sage: London.
Online Learning
This course is a combined offering for Honours, MBR, MPhil & PhD students and candidates. Consequently, difficulties are often encountered in enrolling in / accessing MyUni.
IF YOU HAVE TROUBLE ACCESSING the MyUni site for this course: “COMMERCE 4100 Qualitative Methods (H)”, please contact the Lecturer in Charge (LIC) Dr Cate Jerram immediately! (Remember to give your official name, your preferred name, and your student id#.)
Note: An enrollment into MyUni takes 24 hours to take effect, so - the sooner the better! -
Learning & Teaching Activities
Learning & Teaching Modes
This course uses Blended Learning (combined face-to-face and online) and is very much geared to developing independent and inter-dependent researchers.
The course is designed to contribute to the overall output of a thesis at the end of the year (ie: as much as possible, all assignments and activities should become a part of your research, your thesis, and journal papers you will write*)**.
This means that:
- participation in face-to-face classes is vital
- participation in online activities is crucial
- participating in and developing a community of practice is not only important now, but will ideally start to build a network of collegial peers who will continue as a support network for life
*Qualitative Methods is primarily designed for students undertaking qualitative or hybrid research. Students who plan to use quantitative methods in their thesis but are required to take this Qualitative Methods course need to communicate with the LiC so some negotiation of applicability can be arranged.
**Important note: in coursework, using material from one course in another is considered "self-plagiarism" and is unethical and unacceptable practice. In Higher Degree by Research (HDR) work - and therefore in this course - an important part of professional practice is peer review and building on works to produce more works (with appropriate referencing). It is acceptable and advisable practice to use the work produced in this course in your thesis (&/or proposal) and any journal articles you write about your research. However, it is NOT acceptable to use material produced in this course to submit as an assessment activity in any other course during your Honours / MBR / MPhil or PhD program.Workload
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.
This course has a 6-8 hour per fortnight face-to-face component, and requires multiple (asynchronous) online engagements each week.
Note: The University expects full-time students (i.e. those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours (for a three-unit course) or 13 hours (for a four-unit course) of private study outside of your regular classes.
Auditing Students
Being permitted to audit a course is a privilege, and it is requested that students who have been granted this privilege honour the workload, reading, preparatory and participatory requirements to the same degree as enrolled students. Non-participatory auditing of the class is unfair to enrolled students, as engagement, interaction, and peer-learning are critical factors in the success of the class.Learning Activities Summary
Teaching & Learning Activities Related Learning Outcomes Every seminar includes feedback and discussion regarding required readings, annotated bibliographies, online postings and peer review. 1, 2, 3, 4, 5
Every seminar includes a practical workshop on NVivo usage - practical & theoretical.4 (& 1, 2,3) Seminars (Topics):
topics & dates are negotiated in the first seminar.note: This course is constructed on emergent design principles, so is built with a flexible design. Printing in bold refers to fixed topics, other topics are negotiable 01. Pragmatics of planning research design (includes iterative and emergent design). 1, 2, 3 02. Common research methods (& the methodologies in which they are commonly used) (Case Study; Action Research; Grounded Theory; Historical Method;Hermeneutics; Phenomenology; Ethnography...) [Different methodologies can be studied at student request] 1, 2, 3 03. How conceptual lenses and theoretical frameworks are used in framing research questions, planning research design, and managing data analysis and different orders of data analysis. 1, 2, 3 04. Common data gathering Methods (Interviews: Semi-structured (and Structured & Unstructured; and electronic interviews); Focus Groups; Participant Observation; Archival; Oral Histories; Critical Incidents; Journaling & Memos; Repertory Grid; Web Analysis; Hermeneutic Circles) [can vary by student request]. 1, 2, 3 05. Data analysis Methods (various forms of inductive and deductive coding, thematic and pattern analysis; filtering through theoretical lenses; soft systems analysis; data matrices; repertory grids; content analysis). [selection by student request]. 2, 3 06. Building theoretical models and concepts as a posterior formative or summative research output, or implementing them a priori. 3, 4, 5 07. Analysis and evaluation of methodological literature. 1, 5 08. Discussant & Peer Review: theory, practice and example. 1, 2, 3, 5 09. Writing and evaluating the Methodology Chapter of a Research Proposal or Thesis. 1, 2, 3, 4, 5 10. Use of CAQDAs (particularly NVivo) to conduct many of items 1 – 11 above. 4 Specific Course Requirements
Participation in both face-to-face and online activities is critical and therefore is required.
Any need to deviate from any of the stated expectations must be negotiated with the Lecturer-in-Charge.Small Group Discovery Experience
There is no official "teamwork" or "groupwork" in this course.
However, this course, with a focus on developing independent and interdependent researchers capable of producing professional journal articles, theses, and peer reviews, moves students to the next stage of collaboration beyond the Small Group Discovery Experience and works at the level of Community of (Research) Practice.
Collaboration is encouraged. Collusion is unacceptable.
Peer Review and support is required.
Critical Analysis (of own work and each other's) is absolutely necessary.
Ideally, if a Community of Practice is genuinely developed during this course, it will help each of you create a network that can build to sustain and support you throughout your entire career. -
Assessment
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Summary
Assessment Item
Weight
Due Date
Learning Outcomes
Method/ology Class (plan & deliver) 20% assigned & negotiated date in-class 1-3, 5 Weekly readings and activities 30% weekly Thurs 23:59 pm (readings)
weekly Sat 11:59 am (feedback)
weekly Sun 18:00 pm (defence)1-5 NVivo11Pro Project 20% seminar 6A Monday 09:00 am 3-5 Methodology Chapter: Data
Collection & Analysis component30% First draft: week of seminar 3 Wednesday 12:00 noon
Final submission: week seminar 6 Friday 12:00 noon1-3, 5 Total 100% Assessment Related Requirements
Asessment related requirements are usually negotiated in class, but are otherwise as stated in the Assessment Detail section.Assessment Detail
Wherever possible, assessment details remain consistent but due to the emergent design nature of the course can sometimes change. Any and all changes will always be posted in the Assessment Folder in MyUni and in the Announcements, with accompanying Email.
Submission Dates & Times
1. Presentation in class individually negotiated
2. Weekly Readings, Responses & Exercises weekly due dates & times posted MyUni
3. Methodology Chapter DC & DA (Mandatory First Draft) Week 8 Wednesday 12:00 noon
4. Methodology Chapter DC & DA (Final Submission) Week 11 Friday 12:00 noon
5. NVivo11 Pro Project (in class) Week 12 Monday 09:00 am
Marking Rubrics and greater detail on assessment items are available in MyUni in the Assessments folder.
Method/ology Specialty Class
The goal of this assignment is to teach your peers about a method (or methodology) so that they may understand it well enough to know whether to use it or not themselves, and to be able to recognise and evaluate research using that method.
Arrange with the LiC to select two (or one) of the topics from the Method/ology Topics list.
• Prepare a 20 minute class on your topic/s with Handouts (use of whiteboard is encouraged. PowerPoints are discouraged except where necessary)
o giving a comparative analysis of two (research) methodological approaches or research methods (or one of each)
OR
o sharing an extensive review of a single methodology or method and how it might best be used to support Business Research for the research topics of at least two members of the class.
o Note: activities or exercises that help acquire an understanding of the method through practice are encouraged but not required.
• Teach your planned class to your peers.
o 20 mins presentation and 10 mins Questions & Answer time = 30 mins (this timing may be modified if there is an activity or practice incorporated)
o This class/presentation MUST NOT BE READ – no reading from notes or slides – TEACH the class, don’t read aloud to them.
Note: sourcing teaching notes from elsewhere is acceptable but must be credited appropriately
Rubric available in MyUni.
Possible Specialty Class Topics
1 Action Research & Research Action
2 Analytic Induction
3 Cognitive Mapping
4 Content Analysis – quant & qual approaches
5 Critical Incident Technique
6 Discourse Analysis (vs) Paradigms
7 Ethnography & Phenomenology
8 Grounded Theory
9 Hermeneutic & Hermeneutic Circles
10 Historical Analysis & Archival
11 Metaphor as Analysis
12 Netnography
13 Pictorial / Imagery & Graphic Method
14 Repertory Grid
15 Soft Systems Analysis
16 Story & Narrative
17 Symbolic Interaction
18 Other topics by negotiation with Cate
Weekly Readings & Activities
Each week, students are required to do the set readings including text chapters and selected journal articles.
(Readings schedule is posted in MyUni.)
Some weeks, specific additional activities will be scheduled and required (eg: Participant Observation Exercise).
(Activity schedules and deadlines will be posted in MyUni.)
Students are required to post annotated bibliographies in their own blogs. These analytical responses to readings must be posted by Thursday 23:59 pm every week.
Students are then required to read and provide feedback to peers’ blogs (by Sat 12 noon).
(Schedule for postings & feedback on MyUni).
Readings, analyses, feedback and activities will be discussed in class. Students must be prepared to defend their postings and their feedback.
(In-class discussions will be on Mondays between 09:00 and 15:30).
Methodology Chapter, Data Collection & Data Analysis (Mandatory First Draft)
Write a methodology section of a Research Thesis or Proposal (appropriate to your current HDR research) including:
• your research question/s and/or objectives;
• a literature-based methodological justification and explanation;
• detailed explication of your chosen method steps for data gathering, data analysis and meta-analysis;
• ethics;
• participant selection;
• and all other relevant detail specific to your thesis and methodology and method-sets;
• anticipated problems, and planned strategies for dealing with them.
NOTE: First draft submission & deadline are mandatory. Inadequate attempts at first submission, or missed deadline, result in 10% – 30% being deducted from final submission marks.
A comprehensive marking rubric is available. It is advisable to use the rubric as a guide for the writing and submitting of this assessment chapter.
[Quant] Alternative to Methodology Chapter, Data Collection & Data Analysis
- (must be negotiated with LiC)
- Source a significant research work (or 2 works maximum) from your discipline, appropriate to your current HDR research, which was conducted using either qualitative research approach or hybrid design with a significant qualitative component.
- Write a review paper that
- critically evaluates the research study/ies methodologically; and
- can contribute to the literature review for your own research (ie: it/they must be relevant to your thesis study).
- Your critical evaluation should take into account all aspects of research design including (but not limited to):
- relevance and applicability of methodology to the research question/s or objective/s;
- relevance and applicability of methods to the methodological approach and to the research question/s or objective/s;
- rigour and trustworthiness (eg: credibility, transferability, dependability, confirmability, and member checking);
- ethics;
- consistency of methodological language (ie: using qualitative not quantitative terminology);
- how these methodological approaches and methods might be applicable (or not) for your research, and why you have chosen not to use them / why your chosen design and methods are more appropriate.
The finished review should require approximately 2500 – 3000 words to address all issues adequately.
NOTE: First draft submission & deadline are mandatory. Inadequate attempts at first submission, or missed deadline, result in 10% – 30% being deducted from final submission marks.
NVivo11 Pro Project
Objective: demonstrate the ability to use fundamental tools in NVivo11 Pro to support research activity
Deadline: this NVivo project will be built (partially) during classes throughout semester, and will be assessed during the last scheduled class of semester.
Details:- Create a number of relevant folders for organizing your project and your data. Include:
- Admin folder
- Ethics sub-folder
- Literature folder
- Folders relevant to your data collection (relevant to your chosen methodology).
- Import a minimum of:
- 3 articles (including both Word.docx and .pdf files)
- 1 image (.jpeg) and
- 1 one audio or video file
- 1 dataset (questionnaire, survey or classification sheet) including classifiable & code-able data
- 1 social media (facebook, linked in, or twitter) or EverNote or OneNote file that are relevant to the development of your research questions/propositions/(hypotheses if doing a quantitative thesis).
- Import EndNote meta-data and link to journal articles in your project.
- Create an internal document named “Research Journal”.
- Populate your research journal with a number of relevant date-and-time-stamped entries.
- Create a coding list including at least 10 nodes, incorporating at least two parent/child nodes (child nodes with ‘siblings’).
- Create a minimum of
- 2 memos (at least one linked and one unlinked)
- 1 see-also link
- 1 annotation
- 1 hyperlink.
- Create at least one set.
- Create at least one relationship type and at least one linked relationship.
- Create at least one set of node classifications with attributes and assigned values.
- Create at least two dynamic Maps (Concept Map or Project Map that are linked to Project Items (minimum 5 shapes connected, including three linked to data). The Map may be a priori, a posteriori, or both, your own creation or a theoretical framework, conceptual lens or theory you are applying to your research.
- Design, run and save at least three different types of query.
- Generate at least two different visualisations (additional to the 2 Maps) of some element of your data. These may include 2- or 3-dimensional charts; tree maps; word trees; or cluster analysis.
- Export (as a Project):
- One node (entire content) including references from text;
- audio OR video (both is fine); and
- a minimum of one (coded) image/picture.
- Email the export to your LiC (Cate) as a zipped file incorporating the html file and the html folder.
- The entire NVivo project must have some basic coherence as a single project that is genuinely representative of the students’ research and proposal or thesis.
* Although this is a Qualitative Methods course, and Literature Reviews are taught and developed in your discipline-specific Readings and Theory courses, Literature Review materials (rather than your research Data Gathering and Analysis) are developed in this assessment activity because:
Development of research question / propositions / hypotheses (ie: identifying gap) is a core component of methodology and method and is usually built through and justified in the Literature Review.
The timing of this course requires assessment item completion at a date before most students will have completed adequate data gathering, but at a similar time when they will need to use exactly the same processes as data analysis to complete their Literature Review.
ALL students taking Qualitative Methods as a course will need to conduct a Literature Review, even if they are not using a qualitative methodology for their research design, thus making this assessment item completely relevant to all students.
The design of this course is purposefully geared to ‘usefulness’ in the students’ thesis year, and this assessment item in NVivo will be useful for students’ Literature Review assignment in Readings courses as well as the Literature Review in their theses.
For students using qualitative research design or methodology for their thesis, having the Literature Review already complete within an NVivo project will simplify, speed and aid further use of NVivo for data gathering and analysis.Methodology Chapter, Data Collection & Data Analysis (Final Submission)
(100% quantitative researchers can negotiate alternative assessment with the LIC - see Alt Assessment below)
Write the Data Collection and Data Analysis component of the method/ology section of your Research Thesis or Proposal (appropriate to your current HDR research) including:
• your research question/s and/or objectives;
• a literature-based methodological justification (of your methods choices - not your research gap);
• detailed explication of your chosen method steps for data gathering, data analysis and meta-analysis;
• ethics;
• participant selection;
• and all other relevant detail specific to your thesis and method-sets (framed within your methodology and consistent to that methodology);
• anticipated problems; and planned strategies for dealing with them.
NOTE: First draft submission & deadline are mandatory. Inadequate attempts at first submission, or missed deadline, result in 10% – 30% being deducted from final submission marks.
A comprehensive marking rubric is available. It is advisable to use the rubric as a guide for the writing and submitting of this assessment chapter.[Quant] Alternative to Methodology Chapter, Data Collection & Data Analysis (Final Submission)
- (must be negotiated with LiC)
- Source a significant research work (or 2 works maximum) from your discipline, appropriate to your current HDR research, which was conducted using either qualitative research approach or hybrid design with a significant qualitative component.
- Write a review paper that
- critically evaluates the research study/ies methodologically; and
- can contribute to the literature review for your own research (ie: it/they must be relevant to your thesis study).
- Your critical evaluation should take into account all aspects of research design including (but not limited to):
- relevance and applicability of methodology to the research question/s or objective/s;
- relevance and applicability of methods to the methodological approach and to the research question/s or objective/s;
- rigour and trustworthiness (eg: credibility, transferability, dependability, confirmability, and member checking);
- ethics;
- consistency of methodological language (ie: using qualitative not quantitative terminology);
- how these methodological approaches and methods might be applicable (or not) for your research, and why you have chosen not to use them / why your chosen design and methods are more appropriate.
The finished review should require approximately 2500 – 3000 words to address all issues adequately.
NOTE: First draft submission & deadline are mandatory. Inadequate attempts at first submission, or missed deadline, result in 10% – 30% being deducted from final submission marks.Submission
Submission data is detailed in the Assessment Detail section.Course Grading
Grades for your performance in this course will be awarded in accordance with the following scheme:
M11 (Honours Mark Scheme) Grade Grade reflects following criteria for allocation of grade Reported on Official Transcript Fail A mark between 1-49 F Third Class A mark between 50-59 3 Second Class Div B A mark between 60-69 2B Second Class Div A A mark between 70-79 2A First Class A mark between 80-100 1 Result Pending An interim result RP Continuing Continuing CN Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
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Student Feedback
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
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Student Support
- Academic Integrity for Students
- Academic Support with Maths
- Academic Support with writing and study skills
- Careers Services
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- Students with a Disability - Alternative academic arrangements
- YouX Student Care - Advocacy, confidential counselling, welfare support and advice
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Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangements Policy
- Academic Integrity Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs Policy
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment Policy
- Reasonable Adjustments to Learning, Teaching & Assessment for Students with a Disability Policy
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
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