PROF 2000BR - Professional Practices II
Bradford College - Semester 2 - 2017
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General Course Information
Course Details
Course Code PROF 2000BR Course Professional Practices II Coordinating Unit Faculty of Professions Term Semester 2 Level Undergraduate Location/s Bradford College Units 3 Contact Up to 3 hours per week Available for Study Abroad and Exchange N Course Staff
Course Coordinator: Dr Deborah Churchman
Course Timetable
The full timetable of all activities for this course can be accessed from Course Planner.
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Learning Outcomes
Course Learning Outcomes
On successful completion of this course, students will be able to:
1 apply business communication theory to solve workplace communication issues in order to establish and maintain professional relationships 2 display reasoned decision making processes and self-management strategies leading to professional outcomes 3 assess contemporary, professional career environment and, through self-reflection, generate relevant career plans and resources via a range of media 4 express complex ideas accurately in written and spoken formats suited to the workplace contexts 5 identify skills required to provide culturally and contextually appropriate customer service in a business environment University Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
University Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
1,4,5 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
2,3 Teamwork and communication skills
- developed from, with, and via the SGDE
- honed through assessment and practice throughout the program of studies
- encouraged and valued in all aspects of learning
1,4,5 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
1,2,3 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
1,5 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
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Learning Resources
Required Resources
Professional practices selected readings Cengage (2016)
Etext purchase link to be provided on course siteRecommended Resources
Communication Skills Guide
This booklet can be downloaded from: http://www.adelaide.edu.au/professions/hub/pg/downloads/
This is a free resource which advises on study skills and referencing. -
Learning & Teaching Activities
Learning & Teaching Modes
Lectures are provided in both online and oncampus mode. Students will attend one hour oncampus lectures in weeks 1, 6 and 12 and will view interactive, online lectures for topics 1 to 5 and 7 to 12. It is particularly important that students attend lecture 1 which will outline course requirements.
Learning resources for each topic will be provided online. These include materials to prepare for tutorials.
Students attend weekly two hour oncampus tutorials. In order to pass the subject, students must attend 80% of (10 out of 12) tutorials or provide evidence supporting an approved absence. Tutorials relate to the previous week’s lecture. Tutorials are an important component of your learning in this course. The communication skills developed in tutorials by regularly and actively participating in discussions are considered to be most important by the School and are highly regarded by employers and professional bodies.
Students will need to engage in six hours per week self directed study, group collaboration and assignment preparation (engaging with online activities).
The etext, lectures and tutorials are connected by topic. Students are expected to read assigned readings before the lecture and tutorial.
Tutors will negotiate replacement tutorials for students whose tutorials occur on public holidays.Workload
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.
The information below is provided as a guide to assist students in engaging appropriately with the course requirements.
The University expects full-time students (i.e. those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours for a three-unit course or 13 hours for a four-unit course, of private study outside of your regular classes.
Be aware that if there are certain skills that you need to improve significantly, you may need to spend more time doing private study than the guidelines suggest.Learning Activities Summary
Learning Activity Learning Activities Summary Related Learning Outcomes Lectures Online and face to face lectures introduce the course topics. 1,2,3,4,5 Workshop discussion Students come prepared to class, they read the assigned materials and are ready to actively participate in class. The lecturer discusses key issues for each topic, provides examples and opens the floor for discussion 1,2,3,4,5 Case studies/PBL Workshop tasks are case studies and applied activities 1,2,3,4,5 Learning Activities Schedule
Topic Readings Learning Activities Week 1 Contemporary trends in professional practice: Communicate in today’s workplace Course etext pp. 1-30 ‘Live lecture’
Workshop 1: IntroductionWeek 2 Professional priorities: organisation, planning and development Course etext pp. 31-68 Workshop 2: Communicate in today’s workplace Week 3 Interpersonal communication 1 – self-awareness, EI, assertiveness and communication styles Course etext pp.69-84
Course etext pp. 91-96
Course etext pp. 116-138
Course etext pp. 161-168Workshop 3: Professional priorities Week 4 Interpersonal communication 2 – nonverbal communication, listening and questioning Course etext pp. 146-160
Course etext pp. 193-218
Course etext pp. 84-91Workshop 4: Interpersonal communication 1: EI Week 5 Interpersonal communication 3 –managing negotiation, conflict and difference in the workplace Course etext pp.168-182
Course etext pp. 103-116Workshop 5: Interpersonal communication 2: nvc and listening Week 6 Organisational communication events: Effective team development, decision making and meetings Course etext pp. 219-326 ‘Live lecture’
Workshop 6: Interpersonal communicationWeek 7 Organisational communication events: Presentations Course etext pp. 327-351 Workshop 7: Teams and decision making Week 8 Writing and researching professionally: Research and problem solving (including mediated communication) Course etext pp. 352-411 Workshop 8: Presentations Week 9 Report writing, business correspondence and workplace documents Course etext pp. 412-490 Workshop 9: Research and problem solving Week 10 Client communication Course etext pp. 491-542 Workshop 10: Report writing and correspondence
Assessment: Statement paper - Meeting process documentation and reflective writingWeek 11 Career communications – planning and relevant documents, including social media Course etext pp. 543-577 Workshop 11: Client communication Week 12 Career communications – interviewing Readings ‘Live lecture’
Workshop 12: Career communications
Assessment: Report – Career communications -
Assessment
The University's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Summary
Assessment Task Due Date/ Week Weighting Length Learning Outcome Weekly activities (2 activities to be submitted) (individual) Week 10 40% 1500 words (total) 1,2,3,4,5 Statement paper - Meeting process documentation and reflective writing (group work) Week 10 30% 1500 words 1,2,4 Formal report on current graduate recruitment strategies (individual) Week 13 30% 1000 words plus appendices 2,3,4 Total 100% Assessment Detail
Assessment detail is provided on the course site at the beginning of semester.Submission
Retain a copy of all assessments.
Written assessments should be submitted electronically through TurnItIn on MyUni. Do not make multiple TurnItIn submissions. Lecturers can refuse to accept assignments which do not have signed acknowledgement of the University’s policy on plagiarism.Course Grading
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through Access Adelaide.
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Student Feedback
The University places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the University to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
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Student Support
- Academic Integrity for Students
- Academic Support with Maths
- Academic Support with writing and study skills
- Careers Services
- International Student Support
- Library Services for Students
- LinkedIn Learning
- Student Life Counselling Support - Personal counselling for issues affecting study
- Students with a Disability - Alternative academic arrangements
- YouX Student Care - Advocacy, confidential counselling, welfare support and advice
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Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangements Policy
- Academic Integrity Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs Policy
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Elder Conservatorium of Music Noise Management Plan
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment Policy
- Reasonable Adjustments to Learning, Teaching & Assessment for Students with a Disability Policy
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
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Fraud Awareness
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student’s disciplinary procedures.
The University of Adelaide is committed to regular reviews of the courses and programs it offers to students. The University of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.