HELLO webinar

A public health approach to the reform of South Australia's Child and Family Support System


This HELLO webinar will focus on keeping kids safe and well in family, community and culture. The Early Intervention Research Directorate (EIRD) team will present an overview of the Child and Family Support System (CFSS) reform. EIRD was established in 2016 in response to the findings, of the report of the Nyland Royal Commission into Chid ProtectIon Systems in South Australia (Nyland Report). The Nyland Report called for a stronger emphasis on prevention and early intervention in child safety and wellbeing service responses, with a focus on responding to cumulative harm and families with known risk factors for child abuse and neglect.

The CFSS is a combined system of services and supports delivered by the Department of Human Services Safer Family Services, Non-Government Organisations and Aboriginal Community Controlled Organisations. The CFSS forms part of a public health approach to keeping chidren safe along with other service systems providing universal services and statutory child protection services. The presentation will focus on policy and practice, monitoring and service needs and evaluating outcomes of the work undertaken by EIRD to date.

Dr Charlie Murray - Manager, Strategy Policy and Innovation. Early Intervention Research Directorate, Department of Human Services, SA.

Charlie has a background in community advocacy, community health services, research and child protection policy. She has been working at EIRD on the reform of the Child and Family Support System in South Australia since 2019.

Dr Dana Teusner - Acting Manager/Population data science lead, Evidence Research & data science, EIRD.


Dana has a background in health services research and economic modelling in service provision. Dana has been working at EIRD since inception on the development of new data systems to support an epidemiological approach to child safety and wellbeing and policy and planning in child and family support services in SA.

Dr Kelly Jones - Population Data Science Lead Evidence research and data science, EIRD.

Kelly has a background in health services research and underserved populations. Since working at EIRD she has been developing and validating new measures of service effectiveness and prognostic modelling of child wellbeing and safety outcomes.

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