Training
ITDS offers training for staff members of the University through a variety of methods.
Training to help you work from home
If you're not used to working off-site, the following short sessions are held online and will give you a chance to learn new skills and ask any questions you may have:
- Recording and Streaming Lectures
- Using Zoom for Off-site Collaboration and Meetings
- Using Zoom for Virtual Classrooms
- LabArchives Electronic Research Notebook
- Microsoft Teams
We're building new combinations to help people work in new circumstances. In the meantime, you can also visit the Working From Home With Technology.
Courses available
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Aurora: managing publications
Aurora is the University's web-based system for capturing and reporting research publications, outputs, professional activities and profile information.
Click the link to find more information about the course on offer:
For self help materials, see the Aurora Support page.
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Cognos: business intelligence
Cognos is a business intelligence tool for gathering, storing, analysing and providing access to data to help users make better business decisions.
Click the links to find more information about the courses on offer:
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Customer Relationship Management (CRM) system
Oracle Service Cloud CRM enables customer-facing teams across the University to easily share and record information about our customers and our interactions with them. This promotes better customer service as the next interaction with a customer can be more easily tailored to their specific situation through viewing their interaction history.
Staff who require access to the CRM must complete the Working with CRM online training available through MyUni.
Complete the request form to get access to the online courses:
Request access to online courses
Courses on offer:
- Working with the CRM
- Mailouts
If you would like to do a refresher of any of the CRM training, please see the MyUni course. If you cannot access this course please request access to online courses.
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Figshare
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FreezerPro (Biobank)
FreezerPro is Biobank's laboratory information management system. See the Biobank website for more information about the facility.
Training provided is only available to staff who will have the role of Researcher in FreezerPro.
To book, please contact the Biobank Manager georget.reaiche@adelaide.edu.au
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HPE Content Manager
HPE Content Manager is the University's recordkeeping system, supported by Records Services and used by staff across the University to manage the records created in the course of their work.
Staff who require access to HPE Content Manager training must complete a license application. Please contact Records Services by phone on 8313 5334 or email if you need assistance.
Courses on offer:
- Mandatory training
- Action tracking for exams
Check the HPE Content Manager webpage for more information.
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LabArchives
LabArchives is a University-wide Electronic Research Notebook (ERN) solution that can improve quality, collaboration, accessibility, searchability, security, and efficiency when capturing research data.
Introductory training webinars are run weekly by the Australian LabArchives support team. Click the link to find more information about the course on offer:
For self help materials, see the LabArchives Support page.
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Email distribution list management
University email lists are managed via Distribution Groups.
Click on the links below to submit a request to create a new distribution list or delete an existing distribution list, and to find support materials for more information:
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Microsoft Office & O365 curated materials
We offer a curated set of online materials, which are available through LinkedIn Learning. Upon completion of a LinkedIn Learning course, you will receive a certificate. If you have connected your LinkedIn profile with your University account, this certificate can then be posted to your LinkedIn profile.
Find out more about LinkedIn Learning
Click the links below to access the courses:
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MyUni: learning management system
MyUni is the University's learning management system. We offer MyUni training and support materials for academic and professional staff members who need to manage or create content for courses.
Click the links to find more information about the courses:
- Pages and files: organising your content
- Creating online assessments
- Student groups: the how and why
- Marking online assessments
For more support information, check below:
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PeopleSoft Campus Solutions: student administration
PeopleSoft Campus Solutions is the module of PeopleSoft used to manage all things student administration.
Staff who require access to the training must complete the System Access request form, selecting the training and access required.
Courses on offer:
- Introduction to Student Administration (mandatory and pre-requisite to moving on to other courses)
- Credit Transfer
- Local Admissions
- Enrolments
- Course Catalogue
- Adding Instructors to MyUni
- Merging Courses in MyUni
- Class Scheduling
- Enter and Post Grades
- Exam Requests
- Graduations - Faculty Validation (pre-requisite for Graduations – Add a Completion Row)
- Graduations – Add a Completion Row (Graduation Faculty Validation is pre-requisite for this)
If you would like to do a refresher of any of the student administration PeopleSoft training, or access Quick Reference Guides and resources, please see the MyUni course. If you cannot access the course, complete the system access request form.
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Recruitment and contract renewals: HR business applications and processes
This online training includes elements of the recruitment process completed through AppoINT, CAPS, and PageUp (coming soon).
Please email the HR Service Centre to get access to the Recruit and Renew online course:
If you would like to do a refresher of any of the HR Recruit and Renew training, please see the MyUni course. If you cannot access this course please email the HR Service Centre.
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Researcher profiles
Researcher profiles increase the visibility of researchers and the valuable work they undertake.
Click the link to find more information about the course on offer:
For self help materials, see the Researcher Profiles Support page.
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Syllabus Plus: timetabling
Syllabus Plus is the system used to manage student timetabling across the University.
The Syllabus Plus face to face course is available to timetabling staff members only. The course is run in four sessions, and all four must be attended to complete this training.
To book into all four courses:
- Go to the Course Booking system
- Search for "Syllabus Plus Enterprise"
- Book yourself into or Register your interest for all four sessions.
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Teams
Microsoft Teams is available to all staff and students at the University. Part of the Microsoft 365 suite, it provides a range of helpful tools, bringing together conversations, files, meetings and video calls in one handy digital ‘hub’.
Click the links to find more information about the courses on offer:
MS Teams for Collaboration, File Sharing & More
MS Teams / O365 Advanced Applications
For further information on Teams, see the Microsoft Teams page.
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Zoom
Zoom is a very useful tool for videoconferencing and webinars, and is being widely used across the University.
Whether you are just starting out in Zoom, or want to take your Zoom know-how to the next level, we have a session for you:
- Using Zoom for virtual classrooms
- Using Zoom for off-site collaboration & meetings
- Advanced Zoom functionality
Click here for a Zoom Essential Training Course through LinkedIn Learning.
Contact the technology training team
Tel: 8313 1000
Email: it.training@adelaide.edu.au
Level 4,
50 Rundle Mall Plaza
Adelaide, 5000 SA