Collaborative Communication Tools

Information Technology and Digital Services supports the University community to connect and collaborate in an effective and flexible environment.

From internal colleagues to external partners, and from University campuses to your home office, the collaboration possibilities are extensive.

Cisco Voice Over IP allows you to:

  • access your phone number and voicemail from any Cisco handset by simply logging in
  • keep infrastructure costs down by using your existing wired computer network connection
  • make video calls between compatible handsets
  • move away from aging telephony infrastructure to more modern equipment with extra features

Purchase a Cisco VoIP phone

Frequently Asked Questions
Who can use VoIP? All staff and students
How much does it cost? See the handset and phone charges information on our hardware page
How does it work? Search for knowledge articles on MyIT Portal

 

Jabber is automatically available on all standard University computers and can be installed on other major devices (including Apple Mac iOS and smart devices).

Note: As there is no official Cisco Jabber client for Linux, we recommend using the third party app Pidgin.

For Jabber installation instructions, please access the knowledge articles via the MyIT Portal.

Frequently Asked Questions
Who can use Jabber? All staff
Why use Jabber?
  • Instant messaging
  • Phone and video calls
  • Desktop sharing
  • Phone conferencing
How does it work? Search for knowledge articles on MyIT Portal

Zoom enables video conferencing across multiple platforms and devices and improves your ability to get groups of people together without having to be in the same room.

Zoom is automatically available on all standard University computers and can be installed on other major devices (including Apple Mac iOS and smart devices).

For Zoom installation instructions, please access the knowledge articles via the MyIT Portal.

Frequently Asked Questions
Who can use Zoom? All staff and students
Why use Zoom?
  • Video conferencing
  • Desktop sharing
  • Allow others to control and annotate your desktop

Zoom enables video conferencing across platforms and devices, and improves your ability to get groups of people together without being in the same room.

How many people can connect to a Zoom meeting? Up to 300 participants can connect to a zoom meeting.
Can I use Zoom for webinars? Yes! You can host webinars with unlimited minutes for up to 500 view only attendees.

 

This is an additional function in Zoom that is not enabled by default. To request this function to be enabled on your account submit a request via the MyIT Portal

How does Zoom work? Search for knowledge articles on MyIT Portal

Microsoft Teams enables you to collaborate from one digital hub. This includes chat messaging, video and voice calling, collaborating in and sharing files along with managing your meetings and work tasks. Find out more about using Teams.

Slack is a channel-based messaging platform that can be used as a collaboration tool. The University's slack workspace at universityofadelaide.slack.com is being decommissioned as of 31 August 2020 in favour of Microsoft Teams.