Open Universities Australia (OUA) Programs
In July 2021, the University of Adelaide expanded into the fully online undergraduate market in partnership with Open Universities Australia (OUA).
Our strategic partnership with Open Universities Australia will drive the development of new and flexible offerings to meet the growing needs of current and future learners.
Open Universities Australia ‘Open Access’ programs are unique in that they provide students an alternative pathway to enter University.
On successful completion of four single, open access courses as non-award study, students will be eligible and are guaranteed admission into the full undergraduate degree program. There are no pre-requisites for the open access courses.
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Goals
- Broaden access and equity opportunities to attract a new cohort of learners (Pillar 4 of Future Making)
- Develop a new, sustained stream of revenue for the University
- Position the University as a contemporary, flexible and accessible education provider
- Lead the market with flexible, scalable online education offerings
- Grow existing portfolio by entering the fully online undergraduate market
- Enhance UofA academic capacity and capability in online curriculum design and delivery
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Objectives
- Develop and deliver two fully online undergraduate programs in 2022. (Bachelor of International Business (launching T1, 2022), and Bachelor of Health Service Management (launching T2, 2022).
- Offer the newly developed online undergraduate courses to domestic students through OUA at full fee-paying rates, in addition to and above Commonwealth Grant Scheme (CSG) caps
- Leverage OUA’s marketing reach to attract new cohorts of students
- Deliver flexible pathways, timetables, and teaching modes with a student focus.
- Develop courses in-house through LEI, ensuring alignment with the University’s Online Quality Framework
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Timelines and milestones
Project milestones Dates OUA and The University of Adelaide Open Access Partnership Agreement Signed
10 September 2020
Project Business Case approved by PBC
31 November 2020
Bachelor of International Business program approved by APEAC
6 October 2021
“Go Live” of Bachelor of International Business on OUA Website and Degree Finder
3 November 2021
Rapid Development Funding (RDF) Agreement signed by OUA and University of Adelaide
24 November 2021
Delivery of first three open access online courses by LEI
17 December 2021
“Go Live” of automated secure data exchange process between OUA and PeopleSoft Campus Solutions
14 January 2022
Bachelor of Health Service Management program approved by APEAC
19 January 2022
“Go Live” of Bachelor of Bachelor of Health Service Management on OUA Website and Degree Finder
9 February 2022
Trimester 1 commencement of first three open access courses for BIB program
31 January 2022
Trimester 2 commencement for both BIB and HSM program open access course enrolments
23 May 2022
Trimester 3 commencement for both BIB and HSM open access and Award program enrolments
3 September 2022
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Key terms and abbreviations
Term Abbreviation Definition Open Universities Australia OUA Open Universities Australia (OUA) is an online higher education organisation based in Australia Open Access Subject Open Access Subject These are single courses that have no pre-requisites, that also allow students to access FEE HELP for a single course of study Subject Subject OUA refers to all courses as subjects Course Course OUA refers to all Award programs (Degrees) as courses OUA Student Hub OUA Student Hub OUA student portal where students manage their enrolments and payments. OUA Partner Hub OUA Partner Hub OUA partner portal which allows University staff to manage the program and course catalogue on the OUA website, view and manage program applications, course enrolments, and changes to grades. -
Identifying an OUA student
Process Open Access Pathway Award Enquiries, admissions and enrolment - Students admitted to the Non-Award OUA Program Plan
- All course titles have a suffix of OUA
- Students can be identified by the campus code of OUA in the CRM
- Students admitted into:
B. International Business OUA
Prog Code: BIB
Plan Code: BINTBUSOUA
Degree Code: BINTBUS - B. Hlth Service Management OUA
Prog Code: BHSM
Plan Code: BHSMOUA
Degree Code: BHSM - All course titles have a suffix of OUA
- Students can be identified by the campus code of OUA in the CRM
Student systems Students cannot Add or Drop on Access Adelaide – this must be completed on the OUA Student Hub portal Students cannot Add or Drop on Access Adelaide – this must be completed on the OUA Student Hub portal Student fees Courses are set up with $0 billing units in PeopleSoft – all student fees are managed by OUA Courses are set up with $0 billing units in PeopleSoft – all student fees are managed by OUA Learning management system All courses are 100% online and are delivered on MyUni All courses are 100% online and are delivered on MyUni UoA student services Initial student contact (Student Advisors etc) leading to enrolment and initial on-boarding is managed by OUA. Connection is largely done via online (text/email). Once students complete first four open access courses, OUA nurture application and admission into Award Program. -
Support contacts
Type of enquiry Supporting team Opening hours Student support - pre census and
enrolments, amendments and student feesContact OUA via:
Call: 13673
Open Universities Chat
Open Universities online help- Monday to Thursday: 8am to 8pm AEST/AEDT
- Friday: 9am to 6pm AEST/AEDT
- Saturday & Sunday: 10am to 5pm AEST/AEDT
Student enquiries - post census Contact Ask Adelaide via:
Call: 8313 5208
Ask Adelaide live chat
AskAdel online form- Call: Monday to Friday : 9am to 5pm ACST
- Chat: Monday to Friday : 9am to 5:45pm ACST
- E-mail: Anytime
Student access issues - MyUni Contact ITDS via:
Call: 8313 3000
24/7 Student email access issues Contact ITDS via:
Call: 8313 3000
24/7 Academic support issues - MyUni Contact LEI via:
- Monday to Friday : 9 am to 5 pm ACST
All other enquiries Contact OUAHelp@adelaide via:
- Monday to Friday : 9 am to 5 pm ACST
OUA / UoA operating model
High Level Summary
- OUA is responsible for the acquisition of the student, managing applications, enrolments and all matters relating to funding at payment.
- The University is responsible for the teaching and learning components, which includes any communications relating to each course (subject), the delivery of all course content, assessments and grades.
Key changes
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Marketing and Prospective Management
- OUA is responsible from marketing and prospect management for enrolment into Open Access courses and award programs.
- Shared UofA and OUA branding – all advertising and promotion approved by UofA
- Any prospective students' enquiries received by UoA should be redirected to OUA
- OUA is responsible for all marketing and prospective student management for Open Access Subjects and Undergraduate Online Programs.
- OUA programs are promoted on the OUA website and students apply via the OUA Student Hub portal.
- Degree Finder “Apply Here” is linked directly to the University program on the OUA website.
- Prospective students have direct access to OUA Student Advisors who can discuss their study plans and answer any questions they may have.
- OUA Partner Hub portal which allows University staff to manage the program and course catalogue on the OUA website, view program applications, course enrolments, and make changes to grades.
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Admissions, Enrolments and Amendments
- OUA will process and manage all admissions, enrolments and amendments in their system.
- Students manage their enrolments and fees through the OUA Student Hub portal.
- All admission and enrolment data will be transferred directly into PeopleSoft Campus Solutions (CS) via an automated secure data exchange process.
- Courses in PeopleSoft Campus Solutions (CS) are identified with a code suffix of OUA
- OUA students will have access to all relevant UoA services once their record is activated in PeopleSoft CS – including MyAdelaide, MyUni, student email and online library access.
- OUA students have ‘view only’ access to MyAdelaide, except for entering their expected graduation year field. An enrolment checklist will not be assigned as this data is collected by OUA.
- Students will receive Welcome Letters from UoA and OUA.
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Student fees, CSP places and FEE-HELP
- OUA will manage all student fee matters, including CSP places and TCSI reporting requirements for HECS-HELP and FEE-HELP.
- As the programs are exclusively online, OUA students will not be charged a Student Services and Amenities Fee (SSAF). (SSAF funding guidelines)
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Learning, teaching and assessment
- Courses will be delivered in a 100% fully online format.
- There are no exams for OUA programs.
- Standard grading and final results processes will apply for all OUA courses – with final results entered in MyUni. The PS CS grade roster will be approved by the relevant course coordinator and faculty. The LMS used to deliver the subjects will be MyUni (Canvas).
- Course grades will be visible in Access Adelaide but also provided to OUA and accessible to students via the OUA Student Hub.
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Completions and graduations
Normal completions and graduation processes apply for OUA students
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Student support
- OUA students will have access to Smarthinking and Studiosity.
- Enrolled OUA Students are entitled to access all University services.
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Academic and staff support
All academic and professional staff enquiries will be managed via email at ouahelp@adelaide.edu.au
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Who is OUA?
- Open Universities Australia (OUA) is an online higher education organisation based in Australia.
- OUA is the sole entity legislated in Australia to offer FEE HELP funding at full fee to domestic students enrolling in single subjects under their Open Access model.
- Most undergraduate courses offered, have no first-year entry requirements and there are no quotas for most courses.
- Students can enrol in hundreds of courses and programs online, which are provided by Australian universities and other education providers
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Why have we chosen OUA as our partner?
- OUA enrols over 110,000 students every year
- OUA develops high-quality student leads in real time
- OUA is Australia’s most recognised online higher education brand
- 74% of OUA students' study outside their home state which creates opportunities for UofA to expand its market reach on an established national platform.
- OUA contributes to online product development through the provision of Rapid Development Funding grants.
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How will the University benefit from this partnership?
- UoA receives a (gross) revenue share of 70% (UoA) and 30% (OUA).
- OUA has approved a contribution of $135K per program via their Rapid Development Funds initiative.
- A focus on in-house capability development will position the UoA effectively to embrace and create new opportunities as the digital disruption of the higher education sector continues to unfold
- The partnership allows the UoA to enter the fully online undergraduate market
- OUA attract the CSP for Open Access students, preserving valuable CSP places within UoA and enabling market reach in undergraduate programs.
- UoA’s participation on an online platform, based on reputation will provide a lucrative market opportunity, as well as positioning the University as a contemporary, flexible and accessible education provider.
Please reach out to the Education Transformation program team at ouahelp@adelaide.edu.au if you have any questions about these new programs, or to understand how they can support you in developing new OUA offerings.
Project role | Name | |
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Associate Director - Strategic Partnerships | Michelle Campbell | michelle.campbell@adelaide.edu.au |
Strategic Partnerships Officer | Rebecca Scrivens | rebecca.scrivens@adelaide.edu.au |