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Product demand and COVID-19

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In the current climate it is difficult to predict demand within and across the higher education sector with absolute certainty.

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Modern Monetary Theory, the economy, and the virus

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The Covid-19 epidemic is obviously the biggest global emergency of its kind for more than a century.

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Pivoting, disruption, and the customer experience

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What can we learn about innovation and the customer experience from companies that pivot during periods of significant disruption?

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