Contact Us
Ask Adelaide Christmas closure
Ask Adelaide will be closed from 4 pm Monday 23rd December 2024 and reopen 8 am on Thursday 2nd January 2025. During this time, there will be no processing or collection of:
- Letters
- Academic transcripts
- ID cards
- Education verifications
- Proxy collection requests
- Print error re-credit requests
- Testamurs
Ask Adelaide will be available via chat only, 10 am to 4 pm on the following days:
- Monday 30th December
- Tuesday 31st December
The link to chat can be found at the bottom of this webpage or on our Contact Us webpage.
During this period, you can also search for answers to your questions 24/7 via Ask ADEL.
Chat online
Chat one-on-one with us.
(Available for students only)
Chat hours:
Monday to Friday, 9 am to 5:45 pm
Call us
+61 8 8313 5208 (Option 1)
University switchboard - find contact information via the phone directory or call +61 8 8313 4455
Phone hours
Monday to Friday, 9 am to 5 pm*
*Excluding public holidays
Visit us
North Terrace
Level 3 Hub Central, North Terrace
Face-to-Face hours
Monday to Friday, 8 am to 6 pm*
*Excluding public holidays
ID Cards
Level 3 Hub Central, North Terrace
Face-to-Face hours
Monday to Friday, 8 am to 6 pm*
*Excluding public holidays