Transcripts

Ask Adelaide will be closed from 4 pm Monday 23rd December 2024 and reopen 8 am on Thursday 2nd January 2025.

During this time, there will be no processing of shop orders (i.e. letters, Academic Transcripts, ID cards) or email requests (i.e. education verifications, printing error re-credit requests, document collection by proxy requests.)

Express processing for online shop orders will be available until 1pm Friday 20th December. After this time, only standard processing will be available. Orders not processed by 23 December will be processed upon return to business.

A printed copy and/or a digital copy of your academic transcript may be requested.

Please allow up to five working days for your transcript to be issued, except for pre-1985 records, which may take up to two weeks. It is your responsibility to check your records, ensure you have no outstanding debts with the University and include all relevant information before submitting your request to avoid delay. Please select carefully as there are no refunds.

Important information:

If you have recently completed your studies, please check that your transcript reflects your updated GPA and any newly released results, and there is a completion or conferral row.

If your transcript still shows your program is 'In Progress', do not place a request in the online shop until it has been updated with the completion or conferral row.

If your University account currently holds a negative service indicator, we will not be able to process your academic transcript request until this is resolved.

Fees

$20	for a digital academic transcript via My eQuals
$30	for one printed academic transcript
$40	for a digital and one printed academic transcript, when requested at the same time

Former students

Digital transcripts are not available.

Request printed transcript

After your payment has been processed, you will be directed to verify your identity.

Current students

Check your unofficial transcript and if the information is correct, make a selection below. A complimentary digital transcript will be issued shortly after your conferral.

A digital copy will be available via My eQuals. Your most recently issued transcript will supersede any previously issued transcript.

Request digital transcript Request printed transcript Request digital and printed transcript

Collection

Free

Collect from Ask Adelaide, Level 3 Hub Central
You will be contacted when it is ready. Photo identification is required when collecting your transcript. Accepted forms of photo identification include your student ID card or government issued photo identification, such as your passport or Australian driver’s licence (either the physical licence or digital licence via the official government app). Screenshots of photo identification are not accepted.

You may nominate someone else to collect your transcript. Please provide their full name in the ’Notes/Comments’ box at checkout and advise your proxy that they must also bring their photo identification (as per the suggestions above) with them.

Delivery

+$18	Domestic post (Australia Post express, including postage and handling fees).
+$60	International post (Australia Post express international, including postage and handling fees).

Other services

+$12	Need it fast? Upgrade to express processing. Express requests will be processed on the same business day, if requested before 1 pm (Adelaide time). Not available for pre-1985 records. Excludes weekends and public holidays.
+$10	Stamp, sign and seal envelope.
+$15	Forms from external agencies to be completed and included with your request (e.g. WES, LSAC).

About your transcript

Your official academic transcript contains a complete record of all your academic study undertaken at the University of Adelaide or Roseworthy Agricultural College or the South Australian College of Advanced Education (SACAE – Kintore Avenue).

Your transcript will outline the following:

Every program you have ever studied at the University
Every subject you undertook (completed or otherwise)
The grade you received for each subject (including any fails or withdraw no fail results)
List your completion or conferral details (if applicable)
Grade Point Average (only if you commenced study in relevant programs after 2002)
Credit transfer units (if applicable)

If you have studied more than one program, they will be included on a single transcript.

As your transcript is a complete record of all study, it is not possible to request a separate transcript for a particular program.

Please note: If you have recently completed your studies, please check that your transcript reflects your updated GPA and any newly released results, and there is a completion or conferral row.