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ServiceNow is coming!
From Vision to Value: Making it easier for the University to focus on learning and research
MyAdelaide latest release
![MyAdelaide Studies screen shot](/technology/sites/default/files/styles/ua_landscape/public/media/images/2021-06/Studies%20screen%20shot.png?h=e12ae72d&itok=_t3SqhYk)
Students can now generate and print full year enrolment confirmation letters for Centrelink.
New features in MyAdelaide
From May 2021 students can access information about their studies, view and edit student and emergency contact details and expected program completion, and print enrolment letters.
MyAdelaide: A new digital experience for students in 2021
![MyAdelaide mobile view](/technology/sites/default/files/styles/ua_landscape/public/media/images/2021-02/MyAdelaide%20mobile%20view.png?h=2f0638d6&itok=oiX8zSUU)
MyAdelaide release 1 is coming up in the first week of April 2021. This release will offer a new look and a rich mobile experience for students wanting to see personalised class and exam timetables, as well as academic results. Higher Degree by Research (HDR) students will be able to manage their candidature, including milestones, progress, candidature and supervisor information.
[Read more about MyAdelaide: A new digital experience for students in 2021]
IT services during close-down
![Check out our self help guides for step by step instructions!](/technology/sites/default/files/styles/ua_landscape/public/media/images/2019-01/computer-desk-macbook.jpg?h=fbf4b26c&itok=eKrcclHn)
During the University’s close-down period (18 December - 8 January) the ITDS Service Desk will continue to be available but with reduced staffing.
Reminder to use unique passwords
![Online safety](/technology/sites/default/files/styles/ua_landscape/public/being-safe-online.jpg?itok=fbs5A4nM)
Data breaches have become common with increased sophistication and volume of cyberattacks, and could affect you!
Digital 'spring cleaning'
![Hands on a laptop keyboard with an overlay showing data icons and security](/technology/sites/default/files/styles/ua_landscape/public/media/images/2020-10/AdobeStock_217569567.jpeg?h=4da20a62&itok=27ON-pRD)
Thinking about what information you share online is a necessary precaution, and one important step you can take to help protect yourself and your family is an annual digital ‘spring clean’ to reduce the risks of impersonation and other threats.
Laptops not PCs!
![Picture of a woman using a laptop at home](/technology/sites/default/files/styles/ua_landscape/public/media/images/2020-08/pexels-cottonbro-5076527.jpg?h=7b2e7edc&itok=vadLODcB)
Need a computer? ITDS recommends laptops over PCs to support new ways of working, including increased mobility, and working from home using a webcam and wireless networking. If you find a laptop screen size limiting, an external monitor can help.
Be smart with software licensing
![A young woman sits at a desk by a laptop with coding screens in background](/technology/sites/default/files/styles/ua_landscape/public/media/images/2020-10/AdobeStock_265608067.jpeg?h=f2fcf546&itok=QunO41Vo)
Need some software? Before you purchase or download, check whether a University license already exists, or if there is a preferred alternative. This applies both for software on University devices and software for University use on a personal device.
Tech tips: Multi-factor authentication
![IT Acceptable Use and Security policy](/technology/sites/default/files/styles/ua_landscape/public/security.png?itok=DZ2ys_co)
Multi-factor authentication (MFA) is one of the most effective controls available to maintain the security of our data and systems.