Organisational culture study

Organisational culture study

To shape workplace culture effectively, leaders must first understand it. Our research-led approach delivers deep, evidence-based insights into how employees experience their workplace, how they feel, and how those perceptions influence behaviour, performance, and overall satisfaction.

While every organisation’s culture is unique, it can be systematically profiled to bring clarity to what is often a complex and intangible environment. Some cultures are characterised by agility, flexibility, and responsiveness to change, while others emphasise consistency, structure, and clear behavioural expectations. Understanding these dynamics enables organisations to identify strengths, uncover areas for development, and implement targeted strategies that genuinely engage and support their workforce.

A key component of our approach is the measurement of Psychosocial Safety Climate (PSC), which is increasingly recognised as a critical factor in organisational performance and employee wellbeing. PSC reflects the extent to which leadership prioritises psychological health and safety through policies, practices, and communication. With growing focus across industries and regulatory environments, understanding PSC provides valuable insight into risk, engagement, and the sustainability of workplace practices.

Our approach also examines organisational values alignment, assessing the degree of congruence between the values an organisation seeks to promote and those that are perceived, experienced, and enacted by employees in practice. This provides valuable insight into whether organisational values are being meaningfully embedded within day-to-day behaviours, leadership approaches, decision-making, and workplace culture. Strong values alignment is associated with greater trust, engagement, authenticity, and organisational cohesion, while misalignment can contribute to cynicism, disengagement, and cultural inconsistency.

Beyond culture alone, we examine organisational climate, mindset, and behaviour. We measure key drivers such as trust, fairness, innovation, resilience, optimism, and organisational citizenship behaviours, alongside PSC, providing a comprehensive view of how your people both experience and shape the workplace. These insights equip leaders with the knowledge to foster a high-performing, aligned, and sustainable organisational culture. 

How it works

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Customised surveys

We work closely with your leadership team to customise the survey based on your organisation’s needs. Some partners prefer a comprehensive overview, while others focus on key areas. Our tools are flexible, scalable, and designed to fit your context.

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Live survey period with real time tracking

The survey stays open for an agreed period to maximise participation. Real-time participation tracking enables us to support you with strategies to maximise response rates and representativeness to ensure the best result.

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Clear reporting and actionable insights

Once closed, we analyse your data and prepare a clear and detailed report that outlines your organisation's culture, climate and benchmarks (where feasible). We include practical recommendations and can present key findings to your executive team to support understanding and implementation. Additionally, we can generate a concise report for staff that is easy to digest, reduces administrative workload and highlights leadership’s commitment to taking action on key findings.

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Optional add-ons: focus groups and coaching

For organisations wanting to explore their cultural insights and themes in more depth, we offer focus groups and tailored coaching workshops delivered by our experience and qualified organisational facilitators.

For more information, refer to the organisational culture project overview.

Values alignment study

As an extension of CERM PI’s successful research into organisational culture, this project offers organisations the opportunity to explore how well their organisational values are understood, enacted, and experienced by staff. While many organisations articulate values in strategic plans, this research explores whether organisational values are clearly understood and consistently expressed across the workforce and aligned with employee expectations.

Key features:

  • Survey tools assessing how well your organisation’s values are understood and enacted across the workforce.
  • A detailed report highlighting strengths and gaps in value alignment.
  • Actionable outputs, including:
    • Staff-informed value maps showing how values are perceived across teams.
    • 'Values in Action' behavioural frameworks to translate value into daily practice.
    • Practical recommendations for embedding values into recruitment, onboarding, and performance management systems.