Available Support

Students are advised to seek Available Support for information and support with the resolution of their complaint, and they may do so at any stage of the complaint resolution process.

Contacting Available Support

Students may seek advice and assistance from the following support services:

Education and Welfare Officers at Student Care

The Education and Welfare Officers are not University employees and are thus able to take an independent advocacy role on behalf of students. 

Phone: 8313 5430 
Email: studentcare@adelaide.edu.au

Counselling Support

Phone: +61 8 8313 5663
Email: counselling.centre@adelaide.edu.au

International Student Advisors

Phone: +61 8 8313 5208 
Contact International Student Support - online form

Disability Support

Phone: +61 8 8313 5962 
Email: disability@adelaide.edu.au

Wirltu Yarlu Student Support Officers - for Indigenous students

Phone: +61 8 8313 3623
Email: wirltu.yarlu@adelaide.edu.au

Student Grievance and Conduct Advisors

For advice on the Student Complaint Resolution Policy and procedures, please contact a Student Grievance and Conduct Advisor in Student Affairs.

Please be aware that Student Grievance and Conduct Advisors conduct a preliminary assessment of the merits of the grounds of an appeal and are therefore not in a position to provide advice on the preparation of a student's appeal application.

For independent information, advocacy and support regarding your specific circumstances, please contact an Education and Welfare Officer in Student Care (see above).

Contact Student Grievance and Conduct Advisors

Email: complaint.resolution@adelaide.edu.au

Phone:

• Hugh McCann +61 8 8313 7503
• Niamh Milligan +61 8313 1483
• Jess Hargreaves +61 8 8313 6868