Requesting Items

Request pick up shelf

The library’s requesting service is available to University of Adelaide students and staff, alumni and community borrowers. Students with a disability may be eligible to requests items at all locations. Please contact Ask Library for further information.

Requesting is available:

  • When the item is located at a different campus to your pickup location.
  • When an item is on loan to another user.
  • When an item is held in the Library’s offsite storage facility, Joint Store.

Exceptions: 

  • High Use items cannot be requested.
  • Staff and Postgraduate students can access the Interlibrary Loans Service for items not held within the collection.

You will be notified when your request is available for collection. You can also check the status of your requests at any time by logging into MyLibrary.

How to make a request

To request an item from one of our collections, find the title in Library Search and click on the item. Sign In and select the Request option.

Exception: Students eligible for the remote student service should select Personal Delivery as the pickup location. Your item will then be posted to you.

How long will it take for my request to be ready?

  • If the item is on the shelf, it will take up to 2-3 working days.
  • If the item is located at Joint Store, it will take 3-5 working days.
  • If the item is on loan, the item will be recalled, and the current borrower will have their due date reduced to 7 days.

Once your request is available, you will be notified via SMS and email. The items will be available for collection from your selected requests campus and held there for 7 days.

Note: Turnaround times will vary during non-semester periods.