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HR Tips - Managing and resolving staff complaints

Unresolved staff complaints can be damaging to the workplace, they may prevent staff from working effectively, and can be harmful to individuals and teams.  Staff complaints come in all shapes and sizes. Some complaints are simply resolved through discussion, others are more complex and may require careful investigation, time and sensitivity to resolve.  As a Supervisor, you have a key role to play in supporting your staff to resolve their complaints. 

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Revised FAQs - Injury Management (Mental Health Advice and Support)

The purpose of these revised Injury Management (mental health advice and support) FAQs are to provide managers/supervisors, staff and students with practical guidance on how to support a staff member or student who may need assistance in relation to a mental health illness.

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Revised FAQs - Injury Management (Non-Work Related Injury/Illness)

The purpose of these revised Injury Management (for non-work related injury/illness) FAQs are to provide general guidance regarding the support available for a staff member experiencing a non-work related injury or illness which impacts on their capacity for work.

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Revised FAQs - Injury Management (Work-Related Injury/Illness)

The purpose of these revised Injury Management (for work-related injury/illness) FAQs are to provide guidance on the Workers Compensation and Injury Management processes at the University of Adelaide.

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Australasian University Health Challenge 2020

Steps

The Australasian University Health Challenge is a health focused initiative for staff and students across Australia and New Zealand.

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